Regional Director - Phoenix, United States - Gerber Collision & Glass

Gerber Collision & Glass
Gerber Collision & Glass
Verified Company
Phoenix, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Company:
Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

_Our Team Members Drive Us _Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.


Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics.

All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.


Job Description:


The Region Director of Operations will direct business and financial strategies that deliver outstanding service to our clients, exceptional leadership for our staff, provide expertise within our industry and effectively contribute to the development of company growth.

This RD will partner with the Executive Management team, operations and other functional leadership, as well as key customers, to drive sustained business results and to create a culture of operational excellence and continuous improvement.

The RD is responsible for the development and performance of all market management in each assigned market; instilling the Boyd Group's Mission, Vision and Wildly Important Goals into daily execution.


Responsibilities:


  • Directly responsible for achieving revenue and profitability targets for an assigned region.
  • Manages the regional P&L so that effective costsaving measures are in place and revenue is maximized.
  • Leads and develops teams to optimize service delivery to our insurance partners and produce measurable and costeffective results that align directly with client's business drivers.
  • Ensures highly productive relationships and partnerships for the benefit of the organization.
  • Provides highlevel client service and client responsiveness; maintains an understanding of their goals and objectives and ensures the market meets or exceeds them.
  • Holds Market Leadership accountable for recruiting, training, scheduling field time, coaching, counseling and disciplining employees in assigned markets.
  • Works with market management to create and maintain a bench of trained, prepared employees for succession planning to provide agility in growth and attrition.
  • Develops a business plan and sales strategy for the market to ensure attainment of company sales goals, profitability and team accountability.

Plans should include the following:

  • Staffing requirements, including recruitment and assigned locations
  • Sales goals by month, quarter and by fiscal year
  • Sets minimum standards for MM field time and training
  • Participates in business development and other growth related activities to ensure overall division and company objectives are achieved.
  • Enhances overall organizational capability through effective talent acquisition, employee development, and succession planning.
  • Ensure successful execution of EHS programs and continue to build culture of safety first.
  • Develops Market Leadership capabilities and is responsible for ensuring their team is equipped to meet business challenges.
  • Supports performance of Market Leadership by communicating job expectations, planning requirements, sales reporting, reviewing job performance, reviewing compensation goals and developing actions to attain goals as well as enforcing policies and procedures.
  • Ensures Market Leadership has productive working relationships with the vendor strengthen delivery of needed services.
  • Spearhead the recruitment, motivation, development of the Market Leadership team and instills a culture of accountability, performance based management, teamwork and other best practices to achieve the goals of the organization.
  • Participates in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary.

Qualifications

  • Bachelor's degree in Business Administration, Logistics, Engineering, or other industryrelated field required
  • 12+ Years in increasingly responsible roles in Business Operations in high volume, multisite retail or service organization
  • 5 Years Leadership experience required
  • Automotive industry or retail experience preferred
  • Ability to work in a fastpaced changing industry
  • Ability to use data to project trends and improve business operations and financial performance
  • Excellent written and oral skills, both in presentation and development of materials; ability to present and influence credibly at all levels in an organization

Internal Qualifications:


  • Must have at least 3 years as a Market Manager
  • Please note, this job description is not designed to cover or contain a comprehensive list
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