Intake Worker - Manhattan, United States - NYC Careers

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NYC Careers
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Manhattan, United States

2 weeks ago

Mark Lane

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Mark Lane

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Description

INTAKE WORKER:


  • Apply

INTAKE WORKER:


  • Agency: DEPT. OF HOMELESS SERVICES


  • Posted on: 04/20/2024

  • Job type: Fulltime
Location


MANHATTAN

  • Title Classification: No exam required
Department

Adult Services

  • Salary range: $41, $48, The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and notforprofit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS's portfolio covers approximately 4M square feet.
  • The Division of Shelter Intake is responsible for the oversight of the daytoday operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
  • The Department of Homeless Services is recruiting for one (1) Community Associate to function as an Intake Worker who will:
  • Interacting with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population. Interview single Adults and Adult Families within the various communities and issue social service referrals. Attend onsite/offsite/ community meetings to share important issues affecting the homeless population and the unit's daily operation. Able to offer insight for improvement.
  • Record all information pertaining to client information and social service referrals utilizing the online CARES and Q-Flow, accurately input codes to register applicants for temporary housing office; convey shelter placement information and facilitate transportation to various community shelters.
  • Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in re to shelter placements; collect, analyze and evaluate onsite and statistical data from various sources, and communicate the results to superior; and maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents. Work closely with the Community Coordinator to coordinate the transfer of case records, forms, and referrals to receiving shelters. Unused documents discarded, according to agency policy. Maintain files for future reference.

Work Location:
East 30th New York, NY 1001- Hours/Schedule: Friday - Tuesday 4pm - 12am / Tuesday - Saturday 4pm - 12amMinimum QualificationsQualification Requirements

  • High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
  • Education and/or experience which is equivalent to "1" above.


Preferred SkillsThe worker should be able to relate well with others, be flexible in responding to supervisor's requests for priority tasks, haven good communication skills, be attentive to details, take pride in his/her work, have an overall courteous and helpful telephone manner, ability to perform computer operations, be a team player and be self-motivated- Public Service Loan Forgiveness Residency RequirementNew York City residency is generally required within 90 days of appointment.

However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minimum QualificationsQualification Requirements

  • High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
  • Education and/or experience which is equivalent to \"1
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