Client Services Team - Brooklyn - SLT LLC

    SLT LLC
    SLT LLC Brooklyn

    6 days ago

    Description

    Reports To: L-Train Area Manager
    Employment Status: Part Time/Non-Exempt
    Location: SLT Williamsburg
    SLT is looking for people who are motivated, welcoming, and passionate about fitness to join our **BRAND NEW WILLIAMSBURG STUDIO OPENING SUMMER 2025 Do you love fitness, community, and results? Then we want you to become a part of our growing SLTeam
    KEY RESPONSIBILITIES

    • Greet and engage clients in a positive and friendly manner
    • Provide the highest level of client/customer service and hospitality to all clients/prospective clients
    • Share pricing and class information with prospective clients
    • Drive new client conversion by following SLT's In Studio Sales Strategy Protocols
    • Deliver Megaformer machine demos to new clients
    • Complete studio tours with new clients
    • Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
    • Ensure complete knowledge of Mariana Tek system
    • Assist Management with day-to-day operations of the studio
    • Ensure prompt response to studio emails; notify Studio Manager if needed
    • Understand SLT product knowledge, policies and procedures for retail operations
    • Complete basic Megaformer machine maintenance
    • Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
    • Assist in retail inventory at the end of the month
    • Complete opening and/or closing checklists
    • Perform other studio duties as needed
    QUALIFICATIONS
    • Mariana Tek software experience a plus
    • Leadership experience a plus
    • Must have superior customer service skills
    • Must have excellent interpersonal skills and a service-oriented outlook
    • Must be highly organized
    • Ability to work independently as well as on a team
    • Should have a strong ability to communicate clearly with team members, clients and senior management
    • Must be able to move and/or lift heavy items, up to 50 lbs.
    WORK REQUIREMENTS
    • Must be available to work:
      • Minimum of two shifts per week; minimum 4 hours each
      • Ability to work flexible hours; early morning/late night/weekends
      • Some holidays (open year-round)
    • Please indicate your week over week availability as specifically as possible in the questions attached
    PERKS
    • Free drop-in classes at any SLT location
    • Drop in partnerships at various fitness studios around NYC
    • Discounts on wellness services in NYC
    • Retail Discount

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