Customer Service Team Lead - Brooklyn, NY

Only for registered members Brooklyn, NY , United States

1 month ago

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Job summary

We are looking for a Customer Service Team Lead to support our growing customer service team at our Brooklyn headquarters.
This is a full-time position for someone who's great with customers, pays attention to detail, and has a leadership mindset-even if your day-to-day still includes handling customer tickets.
The ideal candidate will have previous customer service experience (Ecommerce or marketplace preferred), strong written and verbal communication skills,
a calm professional approach to escalations and problem-solving,
and the ability to multitask in a fast-paced setting.
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