Runner - Boston, United States - teamworkonline

Description

LEGENDS

Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Twitter and Instagram @TheLegendsWay.

FOR ATTRACTIONS

Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

• Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
• Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
• Re-imagined dining experiences to delight local foodies
• Leading-edge technology and innovation to drive interactivity and create fully immersive experiences

Legends manages all operations across ticketing, special events, sponsorship food and beverage and retail for Attractions partners.

VIEW BOSTON

View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here.

THE ROLE

The Runner is responsible for delivering food from the View Boston kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.

ESSENTIAL FUNCTIONS

• Deliver food and beverages from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table and seat numbers.
• Lead communication between the servers and culinary team.
• Read kitchen tickets to ensure quality and accuracy of all orders.
• Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table.
• Respond appropriately to guest requests. Communicate guest requests to server immediately.
• Responsible for the overall cleanliness of the restaurant and service areas.
• Assist bussers as needed with clearing tables, especially with large parties and during peak periods.
• Provide guidance to guests including dining options and general attraction information.
• Perform general cleaning tasks to adhere to health and safety standards.
• Complete other duties as assigned by F&B Manager and Management.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Experience working in the food and beverage industry as a busser or food runner for at least two years.
• Must have the ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
• Ability to retain and recite menu details.
• Understanding of the expo process in a fine dining restaurant.
• Must be able to read kitchen tickets and understand seat number, table numbers and course breakdowns.
• Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays.
• Must have excellent knowledge of food and beverage preparations, table settings, service standards, guest relations and etiquette.
• Must be able to succeed in a face paced environment.
• Ability to work independently or in a team setting during set up and execution of service.
• Willingness and drive to exceed the guest expectations.
• Ability to effectively listen and take direction from supervisor.
• Ability to work under pressure while maintaining a smile.
• Ability to transport up to 50lbs on a continuous basis.
• Ability to be standing and walking for long periods of time.

Compensation:
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Experience

• 2 year(s): Food Runner or Busser

Education

• High School or better

Licenses & Certifications

• ServSafe-food handling
• Food Handler's

Skills

• Time Management
• Team Work
• Communication

Behaviors

• Functional Expert: Considered a thought leader on a subject
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization