Office Manager - Phoenix, United States - SanTrac Technologies Inc.

Description

• Great customer relations skills
• Great Organizational skills
• Great Communication skills
• Ability to work independently and initiate action.
• Phone Etiquette
• Customer Focus
• Data Entry Skills

• Answer incoming phone calls using company script and properly handle each call.
• Create new service tickets in ConnectWise for client's needs.
• Updating service tickets in ConnectWise and communicating to technicians/clients if necessary.
• Preparing and sending out reports to our managed service clients.
• Recruitment of staff by posting/researching resumes and contacting qualified applicants to complete preemployment screening.
• Scheduling qualified applicants for the preemployment screening and administering the tests.
• Assist the Marketing Manager with weekly preparation of marketing campaign.
• Perform various administrative tasks.
• Perform various office duties: calendar and service call scheduling.
• Maintain Corporate Business rRequest for Proposals (RFP) Portals spreadsheet by updating and/or adding to vendor registration to assist with business development.
• Assist with Request for Proposals (RFP) to be submitted on time.
• Submit insurance and resale tax certificates per vendors requirements.
• Purchase supplies and materials by obtaining requirement, negotiating price, quality, and delivery.
• Assist with creating written company policies & procedures based on company Operational Management System.
• Collecting weekly company statistics from staff members to report to President /CEO
• Assist with preparing direct mail marketing materials
• Search and assist with the preparation of request for proposals and purchase orders.
• Perform company payroll
• Perform Internet research on project materials to compare cost and stock for inventory.
• Work with vendors/equipment distributors to get material and rental costs.
• Compare submitted technicians' timesheets with Project Manager timesheet database to verify hours.
• Submit requests for Return Authorized Materials to vendors/distributors.
• Maintain spreadsheet for the RMA's that were submitted to track material and credit.
• Maintain sign out log for PPE checkout from technicians.
• Maintain spreadsheet for Lease Equipment Tracking to keep account of items leased from rental companies.

• At least two years' experience in an office manager role.
• Clean driving record is required

• Paid holidays
• Paid Vacation
• Paid sick leave
• Workplace perks such as Free Onsite Gym
• Workers' compensation
• Health Insurance Benefits
• Dental Insurance Benefits
• 401K Plan (Matching): fully vested at hire
• Profit Sharing: fully vested at hire

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

• 8 hour shift
• Day shift
• Monday to Friday