Customer Service Representative - San Diego, United States - Embi Tec

Description

Following a 3-month probationary period with on the job training, full-time employees are offered a myriad of benefits including medical and dental insurance coverage, paid time off, and retirement savings plans.

• Answering inbound phone calls from education and life science research customers, regarding product recommendations, technical support, and ordering
• Scheduling and organizing documentation for orders
• Cross training in the shipping/logistics department to assist in shipping and receiving

• Exceptional English writing and communication skills
• Excellent interpersonal interaction skills
• General knowledge of chemical and biology terms
• Background in science preferred, but not required
• Ability to lift 50 lbs

• US citizen or permanent resident
• Associate Degree with courses in chemistry, biology and/or biotech preferred not not required
• Experience in fast paced environments where being flexible and ability to prioritize is a must
• Experience in a manufacturing environment is a plus

Embi Tec is a San Diego-based biotechnology firm specializing in molecular biology equipment and consumables for research laboratories and classrooms worldwide.

You can expect competitive pay and a fun, fast-paced work environment when you join the Embi Tec team, with opportunities for cross departmental training.

• 401(k)
• Health insurance
• Paid time off

• Monday to Friday

• Inperson

• Associate (preferred)