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Marble Lion Retail Sales Assistant I - Asheville, United States - The Biltmore Company
Description
** Marble Lion Retail Sales Assistant I - Reserve**
**Job Category****:** Retail **Requisition Number****:** MARBL007757 Showing 1 location **Job Details**
**Description**
$15.00/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Reserve: a position working about 20 hours per week (between hours per year)
The starting pay range for this position begins at $15.00/hour and is based on the level of qualifications and relevant experience above the minimum requirements. The Retail Sales Assistant is responsible for sales, exceptional guest service and accurate cash register operations. This includes assisting guests with making their selections, checking inventory locations for guests, up-selling and cross selling, and increasing revenues. Other responsibilities include opening and closing the shops, performing assigned side work, restocking merchandise and maintaining the cleanliness and appearance of the shops. The incumbent will also provide general support and assistance to the leadership, department, and company.
Schedules can vary, but are generally between 9:00am and 6:00pm.
**Benefits include:**
Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
Year-round access to the estate gardens and grounds and 40% off estate retail & dining
Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility)
And much more
**Essential Job Duties:**
1. Greet and welcome all guests. Do all possible to make each guests visit memorable and pleasant.
2. Efficiently handle of large sums of money.
3. Open and close the retail shops.
4. Clean and organize shop to keep shop presentable and representative of the Biltmore brand at all times.
5. Familiarize and keep knowledge of all shop merchandise, old and new, up to date as often as possible.
6. Work effectively with minimal supervision.
7. Provide exceptional guest service.
8. Exhibit proper phone/radio etiquette.
**Requirements:**
1. Previous retail and/or customer service experience strongly preferred. The ideal candidate will have had at least six (6) months of prior retail or guest service experience in an upscale/luxury setting.
2. Exceptional guest relation and verbal communication skills.
3. Basic math skills and the ability to operate a cash register/point of sale (POS) system. Previous experience with cash handling helpful.
4. Demonstrated commitment to providing world class guest service.
5. Ability to work effectively in a fast-paced, guest service environment as part of a team.
6. Ability to anticipate guest needs, be proactive, and take initiative where appropriate.
7. Ability to exercise good judgment and multi-task.
8. Some locations may require special skills or experience and/or may have age requirements or restrictions.
**Physical Requirements**
1. Standing and walking for majority of time (85%).
2. Ability to lift 25lbs regularly and 50 lbs occasionally.
3. Ability to climb ladders and stairs.
4. High energy and ability to work in a fast paced environment.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
