Branch Executive Director, Huntington Ymca - Boston, United States - YMCA

YMCA
YMCA
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Boston, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description
Branch Executive Director, Huntington YMCA (Boston, MA)

  • Job Description
Branch Executive Director


The Center Executive Director will be the lead in their Center to ensure the successful execution of the YMCA of Greater Boston's strategic imperatives to be a charity, partner, and employer of choice for years to come.

Innovation will be a key area of growth for the Executive Director, and the Operations Director they supervise, through mastering, demonstrating and coaching others in Design Thinking.


Outcomes and position expectations for their Center:
Successful Strategic Plan metrics, Net-Promoter Scores and Objectives and Key Results (OKRs).

Operating practices and systems are in place and consistently implemented for:

  • Membership growth & retention
  • Program enrollment and growth.
  • Facility cleanliness
  • Overall member experience
  • Timely action planning is in place (with effective) for operating units and/or program areas that have performance concerns.
  • Annual Campaign's targets are accomplished.
  • High functioning and engaged Board of Advisors.
  • Is visible in the community and the Y is seen as a catalyst for positive change.
  • Fulltime staff have a development plan and are making progress toward their goals.
  • Identification of development opportunities for their direct reports and high potential leaders.
  • Center staff achieve (at minimum) metric targets and produce meaningful qualitative results. This includes netpromoter scores and OKRs.
  • A collaborative and strong working relationship between Center operations and child development.
  • Qualifications

Skills, Knowledge and Expertise:


Education/Experience:


  • BS/BA Fouryear college degree.
  • Must have a demonstrated record of accomplishment in the areas of membership and program growth, board development, fiscal management, community engagement and staff development.
  • Has multiple years of a proven track record in driving solid fiscal management (has met or exceeded budget continuously over multiple years).
  • Center must be achieving key metrics and producing meaningful qualitative results including strong Net-Promoter scores and successful OKRs.
  • Superior Communication skills both written and verbal.
  • Must have a thorough understanding of the nature of the YMCA movement, volunteers and staff in the accomplishment of the YMCA goals, objectives and mission in the community.
  • Possess a concern for detail and accuracy and have the ability to delegate responsibility.
  • Must be highly motivated and possess a positive attitude towards the YMCA, character development and our mission.
  • Experience in and/or willingness to learn Design Thinking.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

Work Environment:

  • Evening and/or early morning, and/or weekend hours required periodically.
  • The last few days of each month (except December) are key membership enrollment dates. Executive Directors are required to ensure appropriate senior leadership coverage at their home center.
  • Occasional travel required.
  • Essential Functions

Key Responsibilities:

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Center Executive is the chief leader in driving the Y Experience in their Center and community.

The Center Executive Director will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation.


  • The Center Executive will ensure success in the following areas of responsibility to support a strong Y Experience:


  • Performance Achievement

  • Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Conducts quarterly connections with direct reports to ensure progress with OKRs, ability to work well with others and discuss career development.


  • Fiscal management

  • Develops an annual budget according to association guidelines and ensures successful execution of the plan. Works with all direct reports to identify growth opportunities, forecasting on a monthly basis, and correct financial deficiencies on a timely basis.
  • Membership and Program Enrollment, Growth and Experience
  • Drives membership and program enrollment and growth while ensuring a highquality and transformative Y Experience as demonstrated by netpromoter scores and other experience metrics.


  • Board development

  • Recruits, develops and maintains a highly effecti

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