Patient Scheduling Coordinator - Grand Forks
1 day ago
Job description
Patient Scheduling Coordinator - Help Improve Access to Mental Health Care
Rural Psychiatry Associates is seeking a Patient Scheduling Coordinator to join our growing team If you are highly organized, detail-oriented, and passionate about delivering exceptional patient care, this is your opportunity to make a meaningful impact in mental health services.
At Rural Psychiatry Associates, our mission is to provide high-quality mental health care to communities that may not otherwise have access to these essential services.
Through both in-person and telemedicine care, we serve patients of all ages across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska in hospitals, clinics, schools, and senior living facilities.
As a Patient Scheduling Coordinator, you will play a vital role in ensuring a seamless scheduling process, helping patients access the care they need while supporting our healthcare providers in optimizing their schedules.
The Role:
What to Expect
Location:
Based in our Grand Forks, ND office.
Schedule:
Full-time, Monday - Friday.
Collaborative Support:
Work closely with patients, healthcare providers, and administrative teams to coordinate efficient patient scheduling.
Key Responsibilities
Appointment Scheduling:
Efficiently schedule patient appointments, optimizing provider availability.
Patient Communication:
Provide exceptional customer service by assisting patients with scheduling inquiries and appointment-related concerns.
Record Management:
Maintain accurate and up-to-date appointment records while adhering to confidentiality and HIPAA guidelines.
Coordination & Follow-Up:
Ensure smooth patient flow by coordinating follow-up care and rescheduling as needed.
Insurance & Demographics:
Accurately input and verify patient demographic and insurance information.
Telehealth Support:
Maintain a thorough understanding of telehealth technologies to facilitate virtual appointments.
Administrative Support:
Assist with additional scheduling and clerical tasks as needed.
What We're Looking For
High school diploma or equivalent required.
Experience in scheduling appointments, preferably in a healthcare setting.
Strong communication skills, both written and verbal.
Attention to detail with the ability to multitask in a fast-paced environment.
Proficiency in electronic health record (EHR) systems and general computer skills.
Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Highly organized, self-motivated, and able to work independently.
Strong time management and prioritization skills.
Willingness to learn and adapt to new technologies.
What We Offer
We prioritize the well-being of our team members just as much as our patients
Our benefits include:
Medical, Dental & Vision Insurance
Long & Short-Term Disability Insurance
Life Insurance
401(k) Retirement Plan
Generous Paid Time Off (accrual based on hours worked)
Paid Holidays
If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today
Job Posted by ApplicantPro
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