Restaurant Host - Boston, United States - The Langham

The Langham

Verified Company

Boston, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

Job Summary
-
PURPOSE AND OBJECTIVES OF POSITION

The Host is a member of the Food and Beverage team that assists in ensuring that Langham Hotel guest service and food and beverage standards are met.

Hospitable, welcoming and friendly guest service, are essential requirements of the position.

ESSENTIAL DUTIES AND RESPONSIBILITIES-Greet and seat guests
Answer the telephone/take reservations/manage Opentable reservations
Stock Menus and make sure they are clean and free of blemishes
Responsible for handling guest requests.
Provide maximum levels of guest service while maintaining Langham Hotel standards.
Report to duty as scheduled by manager according to operating hours with flexibility
Receive takeout orders via phone and in person, make sure guests receive their orders.
Requirement
-
SUPPORTIVE FUNCTIONS

Assist server/busser/barback/bartender as needed

Additional duties not mentioned above may also be requested by supervisor

JOB KNOWLEDGE, SKILL AND ABILITY/ EDUCATION AND/OR EXPERIENCE-Use written (verbal/visual) sources of information, e.g. read reports, procedural documentation, and reference materials.
Use verbal auditory sources of information.
Use non-verbal auditory sources of information, e.g. alarms.
Use oral communication to perform work, e.g. answer telephone, and receive visitors.
Make minor decisions requiring limited judgment, e.g. task sequencing, and Make general decisions in the absence of specific directions, e.g. prioritizing workload
Must have related previous experience in similar environment
React well and remain in control when working with high volume under pressure
Attend monthly department meeting and provided trainings
Demonstrate team playing skills at all times.
Have positive attitude and set example among colleagues
Must be able to work PM schedule based on restaurant hours of operations.
Terms of employment
Part time