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    Front Desk Associate overnight - Tulsa, United States - Genesis Health Clubs

    Genesis Health Clubs
    Genesis Health Clubs Tulsa, United States

    1 week ago

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    Description

    This is an overnight position at our Woodland Hills location in Tulsa. This shift is Monday - Thursday 9pm to 5am This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.

    Duties and Responsibilities:

    Executes procedures as outlined by front desk manual

    Answer phones, take messages and transfer calls

    Knowledgeable of Clubs amenities and surroundings

    Communicates kindly and sincerely using members name

    Attends all staff and club meetings and events

    Establish and maintain professional relationships with members and staff

    Ensures front desk is clean, maintained and organized at all times

    Ability to respond quickly and appropriately to emergency situations

    Expectations:

    Present a professional demeanor at all times when representing the Genesis Health Clubs

    Provide input in developing strategies to support club goals and objectives

    Ability to respond to common inquiries or complaints from members

    Job Requirements:

    Available to work weekends and evenings and holidays

    Must hold current CPR certification or obtain within 60 days of start date

    Ability to work well with others

    Experience in cash handling and credit cards

    Customer service abilities

    Physical Requirements:

    Ability to stand for long periods of time

    Ability to lift up to 35 pounds

    Ability to communicate with guests and other associates, including reading, writing and speaking

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