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    Communications Technician - Saratoga Springs, United States - State of New York

    State of New York
    State of New York Saratoga Springs, United States

    3 weeks ago

    Default job background
    Description

    Please note:

    State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting.

    If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.


    Note:

    For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

    Review Vacancy

    Date Posted 05/13/24

    Applications Due05/27/24

    Vacancy ID158438


    • Basics
    • Schedule
    • Location
    • Job Specifics
    • Contact
    NY HELPYes

    AgencyParks, Recreation & Historic Preservation, Office of

    TitleCommunications Technician (NYS HELPS)

    Occupational CategoryNo Preference

    Salary Grade10

    Bargaining UnitOSU - Operational Services Unit (CSEA)

    Salary RangeFrom $43768 to $53708 Annually

    Employment Type Full-Time

    Appointment Type Permanent

    Jurisdictional Class Competitive Class

    Travel Percentage 0%

    Workweek Variable

    Hours Per Week 40

    Workday

    From 12 AM

    To 12 PM

    Flextime allowed? No

    Mandatory overtime? No

    Compressed workweek allowed? No

    Telecommuting allowed? No

    County New York

    Street Address Saratoga Spa State park-Park Police

    19 Roosevelt Drive

    City Saratoga Springs

    StateNY

    Zip Code12866

    Minimum Qualifications *Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization


    Examples of Qualifying Experience:
    police, fire and emergency medical dispatching (civilian or military experience is acceptable)


    • Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.
    Duties Description

    • Receive and transmit police messages via radio, telephone, and eJustice portal.
    • Maintain logs, records and written documents required by the Division of Law Enforcement.
    • Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.
    • This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.
    • Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.
    • Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures.
    • Perform administrative duties such as data entry and retrieval, information filing and record keeping.
    • Comply with all Federal, State and Local regulations relative to communications and protected data and information.
    • Other duties as assigned.
    • Candidates must successfully pass a background investigation
    • Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.

    Additional Comments OPERATING NEEDS:

    • Candidates must be able to work a variable schedule which may include weekends, holidays and evenings.
    • Candidates must successfully pass a background investigation

    Additional Information:

    BENEFITS:
    There are various benefits that a permanent employee is entitled to, based on their negotiating unit:


    • Vacation, Holiday, Sick, and Personal Leave
    • Health Care Coverage
    • Retirement Plan
    • Payroll Deduction Savings Plans
    • Tuition Assistant Programs
    • Life Insurance and Disability Insurance
    Learn more about our benefits for permanent state employes, visit:


    For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

    At this time, agencies may recruit and hire employees by making temporary appointments.

    In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.


    At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

    Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.

    While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

    Some positions may require additional credentials or a background check to verify your identity.

    Name Frank McGarity

    Telephone

    Fax

    Email Address

    Address

    Street Saratoga Spa State park

    19 Roosevelt Drive

    City Saratoga Springs

    State NY

    Zip Code 12866


    Notes on ApplyingIf you feel you meet the minimum qualifications and the Agency operating needs and are interested in being considered for this vacancy, you can obtain an Employment Application from your local park office, your region's administrative headquarters or download an application from the New York State Office of Parks, Recreation and Historic Preservation website at Please forward your application and resume to: It is the responsibility of each applicant to accurately describe their experience and demonstrate that they meet minimum qualifications and agency operating needs.

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