Administrative Processing Citizen Office - Atlanta, NE, United States - Apex Ventures

James Miller

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James Miller

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Freelance
Description
The Department of Citizen Services of the City Administration of Radolfzell am Bodensee is seeking a


ADMINISTRATIVE ASSISTANT
Permanent, starting as soon as possible, m/f/d
77% of the position is permanent.
This will be supplemented by 23% of the position being temporary, resulting in a full-time position. The temporary portion is expected to become permanent in 2024.

Your main responsibilities

  • Management of the citizen information desk, a hightraffic interface between citizens and the administration
  • Provision of various services, including consultation and coordination of appointments, issuance of documents (e.g. ID cards, passports, certificates), lost and found items, issuance of residence and life certificates, as well as other registration certificates, certification stamps
  • Data maintenance in the registration and ID register, in particular incorporating updates and entering issuances
  • Statistical evaluations
  • Application for certificates of good conduct and commercial register extracts
  • Management of a payment office
  • Issuance of social benefits, such as state family passes and Zeller cards
  • During elections and referendums: issuance of voting cards and absentee ballots
Our expectations

  • Training as an administrative assistant or equivalent
  • Proficient in common office applications (Word, Excel, Outlook)
  • Success and service orientation, characterized by a friendly, goaloriented, confident, helpful, and competent demeanor, even in stressful situations
  • Openminded, teamoriented, and reliable personality
  • Good written and verbal

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