Desk Ambassador- Loudon - Leesburg, United States - Metropolitan Healthcare Services

Metropolitan Healthcare Services
Metropolitan Healthcare Services
Verified Company
Leesburg, United States

3 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Hourly Rate:
$15.25


Schedule:
Monday, Tuesday, Saturday and Sunday 8:30 AM to 5:00 PM


_____________________________________________________________

Duties and Responsibilities:


  • Conveys scripted salutations and messaging for every patron upon arrival and departure.
  • Ensures a warm friendly welcome to all individuals entering the facility (i.e. patients, visitors, vendors, delivery personnel, staff, etc.).
  • Performs visitation screening and visitor badging as required and provided by the facility.
  • Utilizes proper safe patient handling techniques.
  • Escorts guests throughout the facility, opens doors, offers wheelchair assistance, guidance, and carries packages and luggage.
  • Responds to guest inquiries and concerns promptly with courtesy. Give directions and answers general information questions about the facility and campus.
  • Knowledge of the facility procedures and guestrelated information including, facility general information, general event information, taxi/transportation assistance, and airport information and emergency codes.
  • Responds to safety hazards according to facility procedures to include water on floor, objects inadvertently blocking doors, electrical cords removed or taped, and misplaced furniture.
  • Immediately report any accidents to manager on duty.
  • Maintains safe, clean and neat work environment by following standards and procedures.
  • Maintains strict confidentiality related to work information (in accordance with HIPAA).
  • Performs other duties as assigned. Examples include, but are not limited to, flower deliveries, food deliveries (Door Dash, etc.), floor errands, making beds and pulling linen.

Qualification and Requirements:


  • High School Diploma/ GED or equivalent experience.
  • Must be able to legally work in the United States.
  • Must pass background and drug screenings.
  • Able to speak, read, and write English fluently.
  • Required to meet immunization or health screening requirements.
  • Ability to demonstrate professionalism, with excellent communication and interpersonal skills.
  • Passion for customer service and attention to detail.

Physical Requirements:


  • Regularly required to stand, walk, sit, use hands, talk, see, and hear.
  • Must be able to lift and/or move up to 50 pounds occasionally.
  • Must be able to push and pull (on wheelchair) 100 to 350 pounds, frequently over considerable distance.
  • Ability to work flexible schedules and extended hours is sometimes required.

Behaviors:
Preferred

  • Loyal: Shows firm and constant support to a cause
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:
Preferred

  • Self-Starter: Inspired to perform without outside help
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

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