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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Kane's Furniture Clearwater, United StatesThe talented Part Time (28 hours per week) Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is care ...
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Customer Service Representative
3 weeks ago
Kane's Furniture St Petersburg, United StatesThe talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ow ...
Insurance Customer Service Representative - Clearwater, United States - Risk Strategies
Description
**Description**
Risk Strategies is a top national specialty insurance brokerage and risk management firm, assisting organizations and individuals to simplify the process of protecting assets, offering benefits and minimizing liability. With over 115 offices and 2,500 employees across the US & Canada, we thrive on our passion to be ranked a Best Places to Work since 2018 by our most important asset, our employees. For 2020, Risk Strategies was named 6th Fastest Growing Firm, 12th Largest Personal Lines Broker, 11th largest privately-held P&C Broker and the 16th largest US Broker by Insurance Journal.
As a Travel Claims & Customer Service Representative, you will take the first reports of claims and will initiate the claims process. This is a front line position in our Travel department and is crucial in setting the tone for fulfilling our promise of providing exceptional white-glove service to our claimaints and callers. You will use your independent judgment and communication skills to obtain information and determine if coverage exists and relay this information to claimants.
**Primary Responsibilities and Duties:**
Independently process travel claims in accordance with associated policies
Read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations
Handle incoming calls from and makes outgoing calls to claimants and suppliers in a professional, positive and proactive manner
Consistently meet established performance standards, including quantity and quality claims processing standards
Maintain current knowledge of Plan(s) and effectively applies this knowledge to the payment of claims, customer service, and all other job functions
Ensure that CBP maintains HIPAA compliance in all areas
**Requirements**
Intermediate skill level in Microsoft Office programs
Ability to handle multiple tasks, strong organizational/follow-up skills required
Ability to work effectively in a fast paced, team-based environment
Computer experience with related claims and business software.
Ability to calculate figures and amounts such as depreciation and interest