Program Manager of Community Supports - Staten Island, United States - Person Centered Care Services Inc

Description

Why Join Our Team:

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance.

suPPort:
Our responsibility as human beings is to support ourselves and one another.

eQuity To participate in community is to have active citizenship. To be participating citizen, one must have opportunities which are equitable, which accommodate the differences all human being have.

aCCeptance:
One of the most vital components of having a quality of life is love. It's okay to tell someone you love them; more importantly, it's okay to show them.

To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

Benefits:

• Medical, Vision, Dental, and Life Insurance coverage (available for 30+ hour employees) 403B Retirement Plan for longterm financial security
• Generous Paid Time Off (PTO) and holiday packages to maintain worklife balance.
• Tuition Reimbursement Program to support ongoing education and professional growth.
• Assistance for Professional Development to enhance skills and expertise.
• Referral Program to promote a collaborative and rewarding work environment.
• Career Ladder Program offering opportunities for advancement and growth.
• Employee Assistance Program to provide support and resources for personal wellbeing.

Position Overview:

The Program Manager of Community Supports manages the following Office of People with Developmental Disabilities (OPWDD)

Home and Community-Based Services (HCBS) Waiver programs:
Community Habilitation, Respite and Housing Rental Subsidy (HRS).

This includes but is not limited to managing the day-to-day operations, promoting the well-being and independence of people supported, and ensuring compliance with regulations and agency policies.

Supervision and Management:

Provide supervision and management to the Community Supports team.

This includes facilitating meaningful supervision meetings, team meetings, providing tools for effective performance management, and managing the day-to-day operations of the Community Supports programs.

Compliance:

Ensure compliance with relevant OPWDD regulations and agency policies. This includes but is not limited to ensuring completion of spot checks, apartment checks, and vehicle log completion.


Case Management Oversight:

Ensure and maintain accurate management of record keeping which includes systems to track adequate staffing and coverage (inclusive of required 24-hour emergency contact systems), and documentation of services (i.e.

reviewing/approving monthly summary notes, reviewing/approving Staff Action Plans, reviewing/approving billing etc.). This also includes ensuring effective and ongoing communication with people supported as well as their health and safety.


Interdisciplinary Collaboration:

Actively participate in support meetings as needed. Assist with coordination of moves and relocations for people supported as needed.


Community Engagement:

Build and maintain relationships with community partners this includes but is not limited to landlords, real-estate agents, community-based organizations, schools, etc.

Assist with recruitment and interviewing for DSP's and other positions within the organization as needed. Assist with recruitment for enrolling people supported into programs as needed. Assist with identifying apartments for people supported as needed.


Emergency Response:

Develop and implement systems for responding to crises and/or emergencies for people supported, especially for those who live independently


Advocacy:

Advocate for the needs and rights of people supported, ensuring they are receiving adequate services and support. Assist and/or facilitate assessments for people supported as needed. Assist people supported with identifying additional resources and/or services.


Reporting:

Ensure proper reporting, investigation, and review of all incidents relative to OPWDD Part 624 regulations and the New York State Justice Center


Professional Development:

Complete all mandatory and assigned trainings as needed.

Take initiative in asking for support in areas needed for development and enroll in training opportunities to assist with accomplishing professional goals.

• All other duties deemed necessary by the supervisor.

Job Skills:

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Conflict Resolution: Promote a positive and healthy work environment by celebrating achievements and supporting growth. Address conflicts in an approachable yet constructive manner.
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Delegation:Delegate tasks based on team member strengths while keeping in mind the best interest of the people we support. Provide clear instructions and expectations while trusting team members to carry out delegated responsibilities.
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Decision Making: Make decisions that align with organizational values while embracing innovation and continuous improvement.**Age Requir