- Cultivate and maintain relationships with partners and employers to provide ES program participants with employment with marketable wages;
- Collaborate with EES and other personnel to coordinate the most valuable service plans/tracks for program participants;
- Conduct site visits with employers to vet job sites and provide ongoing support to ensure the success of participants;
- Utilize a strategic, individualized approach to place EES program participants in sustainable jobs and facilitate replacement services for employers and jobseekers when necessary;
- Establish relationships with employers that will allow the flow of information regarding problems, complaints, and progress of placed jobseekers; identify, discuss and implement corrective action strategies with direct supervisor as needed;
- Document all engagement in Case Worthy (Fortune's Data Base System) to ensure all parties involved are aware in real-time of participant activities, and support is provided where appropriate; Maintain regular phone, email, and in-person communication with in account base document all pertinent discussions, milestones, events, and incidents in real-time.
- Support, track and monitor independent job search; assist participants with identifying job search engines, and upload independent job search logs;
- Demonstrate to employers the effectiveness and profitability of employing Fortune's Jobseekers by identifying positions commensurate with their skill sets;
- Educate employers on the socioeconomic advantages of hiring from Fortune's pool of candidates; be able to cite recent departmental employment statistics and competitive advantages of hiring from The Fortune Society;
- Assist in the updating of resumes, when necessary; ensure candidate's ability to speak to their resume prior to their interview(s) (assist with individual mock interviews, specific to position in which the participant is applying); instruct applicants in job search and interviewing techniques as needed, support with completion of applications;
- Support EES case manager's with obtaining post-placement retention verification;
- Assist in community outreach events and resource fairs as needed;
- Support with on-site job/resource fairs;
- Support with partner/employer networking and appreciation events;
- Conduct 1-on-1 employment counseling sessions with program participants as needed, assess and support with any barriers to employment;
- Attend weekly case conferences and planning meetings with program staff;
- Provide additional program and administrative support to the unit as necessary.
- Minimum of an Associate's degree preferred;
- Demonstrated ability of strong customer service skills;
- Excellent written and verbal communication skills;
- Prior experience as a Job Developer, Account Manager, and/or related experience;
- Demonstrated experience in the workforce development field or in a related sales capacity;
- Comfort working in a quota-driven and data-driven environment;
- Prior demonstrated placement experience/Proven ability to place candidates in sustainable jobs;
- Strong working knowledge of the five boroughs;
- Demonstrated resume development ability;
- Experience working with at risk and/or formerly incarcerated population/relevant personal experience a plus;
- Bi-lingual English/Spanish a plus;
- Demonstrated willingness to work within a team environment while also achieving, and maintaining, personal monthly goals;
- Proficient in MS Office; proficient in MS Outlook; intermediate knowledge of MS Excel
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Employment Specialist - Long Island City, United States - FORTUNE SOCIETY INC
Description
Job Details
Job Location
Long Island City - Long Island City, NY
Salary Range
$45, $55,000.00 Salary
Travel Percentage
Negligible
Job Shift
Day Shift
Description
Title:
Employment Specialist
Unit: Employment Services (Workforce Development)
Reports to: Manager, Workforce Development
Status: Full Time; Regular; Non - Exempt
Location:
5 boroughs, with central LIC office
Days/Hours:
5 days/35 hours per week, which may include evenings & weekends
Position Summary:
The Employment Specialist will be responsible for seeking out and creating job leads for potential job seekers/candidates within the Fortune Society Employment Services Department; supporting to achieve departmental goals.
Essential Duties and Responsibilities:
Qualifications
Qualifications:
We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Travel Requirements:
Requires travel throughout the 5 boroughs to reach out to current and potential new employment partners; depending on clearance ability, may require travel to Rikers Island Correctional Facility.
Physical Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer.
All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.
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