Shop Manager - Riverdale, United States - Take 5 Oil Change | Chunara Group
3 weeks ago
Description
We willtrain you the Take 5 way to oversee a shop.
You'll be accountable for your team's execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services.
Our employees aresuccessful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
Good to Know Before You Start
- Be prepared for early hours and working approximately 55 hours per week
- Shop Managers are the first line of defense for customer service
- Must be adaptive to change
- Basic computer skills are needed
- Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
- You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
- You may need to work in hot/cold weather conditions
REQUIREMENTS:
- Recruiting, Interviewing, Onboarding
- Responsible for motivating the team, holding the team accountable, and making personnel decisions
- Check in with customers before they leave the shop to make sure they had a great experience
- Ensure crew actively provides excellent customer experience
- Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
- Place product orders
- Understand the shop's financials to drive results and beat budget
- Conduct quarterly employee evaluations
- Submit payroll
- Create crew schedule
- Support technicians with their duties
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