- Assist with grinding and bagging of grain as needed
- Clean and maintain Mill, restrooms and surrounding area as needed
- Inspect and maintain boardwalks, parking lots, paths, stairs, grassy areas and flower beds in immediate vicinity of the Mill
- Assist in preparation of events and programs as needed
- Adhere to and enforce MCMP policies and procedures for MCMP staff, volunteers and visitors
- Keep supervisor informed of essential issues and report disturbances to proper authorities
- Perform other duties as assigned
- Lead tours or interpret natural heritage of Lanterman's Mill and surrounding areas
- Operate gift shop: use cash register and credit card machine, collect admission, stock merchandise, answer telephone and complete daily reports
- Greet, assist and monitor visitors; answer questions
- Independently open/close/staff Mill visitor services when scheduled
- Assist in preparation and delivery of programs and special events
- Must be at least 18 years old
- Graduation from high school or a GED equivalent required
- Excellent customer service skills, including the ability to communicate clearly and effectively to a wide variety of audiences in both writing and speaking
- Ability to work with the public and other staff members in a friendly, professional manner and maintain a courteous demeanor when handling difficult personalities or situations
- Proficient with common reception desk/gift shop/office equipment such as computer, cash register, credit card machine, calculator, telephone, answering machine, etc.
- Excellent math skills, including the ability to count money, make change accurately and produce financial report sheets
- Ability to utilize cleaning, repair and gardening tools
- Ability to complete all tasks assigned in an efficient, timely and professional manner
- Ability to read, understand and follow MCMP rules, safety rules and SDS sheets
- Must be able to work a varied schedule as needed including evenings, weekends and holidays throughout the season
- Must be physically able to perform all tasks inherent to the position
- Able to walk, traverse or otherwise access all areas and trails in the Lanterman's Mill area, under all types of conditions and weather to perform duties
- Able to stand, sit, bend, stoop and walk for lengthy periods of time and walk up/down stairs
- Ability to climb stairs and ladders
- Ability to lift over 25 pounds
- Must be able to work in a dusty environment due to grinding of grain
- Ability to use common cleaning products and disinfectants
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