Sales Support refers to the assistance and services provided to sales teams or individuals in order to help them achieve their goals and objectives. This can include tasks such as providing product information, generating leads, managing customer relationships, and coordinating sales activities - Stanton, CA, United States - Cascade Enterprises

Cascade Enterprises
Cascade Enterprises
Verified Company
Stanton, CA, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

The eCommerce Support Specialist plays a crucial role in providing exceptional support to the BDD / eCommerce Channel Controller (EU) in the rapidly growing online sector of the business.

This position is responsible for various important tasks across Sales, Marketing, and Operations.


Core Competencies:

  • Communication
  • Organization
  • Planning
  • Problem Solving
  • Attention to Detail
  • Customer Focus

Primary Duties:

  • Administration of all Gorilla & O'Keeffe's Amazon activity (DE à EU)
  • Troubleshooting all areas of Amazon catalogue
  • Resolving Purchase Order issues
  • Completing New Line Forms
  • Setting up promotions
  • Problem solving for all account areas
  • Full responsibility for both brands' catalogues
  • Implementing content
  • Analyzing and reporting on sales out
  • Taking complete ownership of fines and chargebacks
  • Collaborating with Marketing on content briefs
  • Managing relationships with Marketing
  • Administering groundup projects online extension / B&M Development

Qualifications Required:

  • Education/Experience:
  • Bachelor's degree (not required)
  • Previous experience in commercial eCommerce preferred
  • Specific Skills:
  • Excellent proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a highperforming team
  • Keen attention to detail
  • Fluency in Dutch, English, and German

Company Values:
Adhere to The Gorilla Glue Company's
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