- Make a positive impact through your work
- Access to online training, growth opportunities, and CEU earning potential
- [PTO, Holiday Pay, Medical/Dental/Vision, & 401(k) Benefits]
- Ensure compliance with quality and operational standards
- Optimize client/patient scheduling for home care services
- Handle job orders, referrals, and staffing assistance
- Accurately input referral information into electronic health records
- Track Referrals from Hospitals/Physicians/Nursing Homes
- Provide clerical support, data entry, and verify client insurance
- Assist with marketing, payroll, and collections tasks
- Associate's degree or equivalent work experience
- Clinical background preferred (e.g., LPN, Social Worker, Medical Assistant)
- Minimum 2 years of healthcare or related industry experience
- Proficiency in medical terminology and diagnostic coding
- Knowledge of state and federal home care regulations
- Strong communication skills for both clinical and non-clinical interactions
- Organizational skills, attention to detail, and computer proficiency
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Client Service Representative - Novi, United States - Interim HealthCare - Novi, MI
Description
Client Service Representative (CSR) - Intake Coordinator
in Novi, MI
Discover a rewarding client service role at Interim HealthCare.
As a CSR for Interim HealthCare, you'll be part of a team that enhances lives through home-based care.
Interim HealthCare, the pioneering home care company, is looking for CSRs to join their purpose-driven team.
We seek a service-oriented professional to coordinate the intake of new and returning patients.
If you're ready for a fulfilling career that lets you make a real impact on others' lives and enjoy the benefits that come with it, this position is for you. You will collaborate with the Director of Healthcare Services on patient intake, medical records management, and front-line patient services.
The intake coordinator ensures timely and accurate patient data entry for admissions to home care services by liaising with various stakeholders such as interdepartmental staff, patients, families, and community partners. They may also aid patients in scheduling future appointments, procedures, or treatments as needed.
Our Client Service Representatives enjoy excellent benefits:
Key Responsibilities as a Client Service Representative:
Requirements for Client Service Representatives:
Why Choose Interim HealthCare?
Established in 1966, Interim HealthCare is a top employer for Client Service Representatives, operating through 300+ offices nationwide.
We foster a family-oriented culture that recognizes and values home care professionals and prioritizes patient well-being.
Join our network of CSRs dedicated to making a positive impact through their meaningful work.
Interim HealthCare is an equal opportunity employer committed to workplace diversity and inclusion.
We adhere to anti-discrimination policies based on federal, state, and local laws, protecting individuals from bias related to various characteristics.
