Branch Manager - McAllen, United States - WESCO International

WESCO International McAllen, United States

2 weeks ago

Description

Job Description

As the Manager - Branch (Security Sales), you will be responsible for the overall management of the daily operations of a B2B small-scale retail location in our Communications and Security Solutions division.

You will manage staff, finances, merchandise, and drive sales and customer service. You will ensure best practices and quality standards are met to achieve key results and support company strategies. You will have an integrated leadership role including, but not limited to, warehouse and customer service duties. You will support a branch with a $4 to $8 million revenue or less.

Responsibilities:

Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.

Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.

Hire, train, develop, and supervise a small team of non-management employees.
Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
Coordinate staffing schedules and conduct weekly staff meetings.
Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
Network to improve the presence and reputation of the branch and the company.
Stay abreast of the competition and emerging technologies.
Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts.
Ensure customer (in person) visits are scheduled regularly with the designated OSR.
Address customer concerns and ensure best possible outcome.
Develop strategies to expand walk in traffic and optimize profitability.
Analyze/monitor inventory/ stock movement.
Plan & organize customer events, local tradeshow needs, seminars and supplier counter days.
Create protocols to protect the store including theft management.

Qualifications:
High School Degree or Equivalent required; Bachelors Degree - Sales, Business Administration, Engineering, or relevant field preferred
5-7 years prior professional sales experience in related industry
1-3 years prior experience with managing a team
Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources
Demonstrated verbal, written, analytical, persuasion and interpersonal skills
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to exercise teamwork, leadership, and flexibility
Excellent time management and computer skills

Physical Expectations:
Employee required to sit and drive a vehicle to perform their job.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment.

Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

About the Team

At Wesco, we build, connect, power and protect the world.

As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our company's greatest asset is our people.

Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity and individuality of more than 20,000 Wesco employees around the globe.

Through our Business Resource Groups, comprehensive benefits plan and our community outreach initiatives, you can be a part of a welcoming work community who provides platforms for your success.

Learn more about Working at Wesco here and apply online today

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (

NYSE:
WCC) FORTUNE 500 company.
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