Security Officer - Lancaster, United States - Antelope Valley Medical Center

Antelope Valley Medical Center
Antelope Valley Medical Center
Verified Company
Lancaster, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Objective:


Provides safety and security services, protecting customers, employees, and property by enforcing the laws of the State of California and the policies of Antelope Valley Hospital under the direction of lead officers, supervisors, and the Director of Safety and Security.


Duties and Responsibilities
A. Actively participates in and implements the security management program

  • Monitors hospital CCTV system, alarm systems, and communication equipment, dispatching staff as needed
  • Implements hospital access control procedures at all hospital entrances
  • Responds to emergency calls, making initial assessments of situations using tact, diplomacy, and judgment
  • Resolves violent and potentially violent situations
  • Intervenes with individuals attempting to impose physical harm to themselves or who are posing a threat to others or to hospital property
  • Provides security and protection to Hospital patients, visitors, employees and customers by patrolling areas
  • Completes necessary departmental forms, reports, and logs in a timely and detailed manner
B. Enforces the laws of the State of California and the policies and procedures of the Hospital.

C. Greets all customers, offering assistance as needed.

D. Maintains and wears complete and neat uniform per department dress code.

E. Observes and reports faulty and/or unsafe equipment, including fire and safety related items.

F. Carries out safety and infection control procedures to ensure customer and employee safety.

G. Supports and participates in the Hospital's performance improvement process.


Non-Essential Duties:


  • Fuels security vehicles, checks fluids levels as needed, and conduct a preliminary safety inspection of vehicle before each use.
  • Keeps locker room, SecOps and personal locker clean.
  • Other duties as assigned.

Knowledge, Skills and Abilities:


Knowledge

  • Basic knowledge of safety & security.
  • Basic knowledge of security monitoring.
  • Knowledge of basic reporting skills.

Skills

  • Good oral and written communication skills.
  • Good interpersonal skills.
  • Develops writing skills required for compiling detailed reports.

Abilities

  • Ability to speak and communicate with customers clearly and effectively.
  • Ability to meet the core competencies developed for all employees of the hospital.

AVH Values:
All AVH employees will effectively demonstrate these values:

  • Patients Come First
  • We listen actively and communicate with our patients and families, placing safety as a top priority.


  • Accountability & Ownership

  • We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.


  • Teamwork

  • We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.


  • Integrity & Honesty

  • We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.


  • Excellence

  • We take pride in our work, are goaloriented, and on a neverending quest for top tier quality.


  • Initiative & Innovation

  • Our cando attitudes, creativity, and resourcefulness empower us to improve the patient's experience, solve our own problems, make timely decisions, and look for opportunities to add value.


  • Tenderness & Compassion

  • We have genuine empathy, show kindness, and encourage and advocate for each other.

Education and Experience:


Education

  • High School Diploma or equivalent preferred

Experience

  • 6 months Security related experience preferred

Required Licensure and/or Certifications:


  • Possession of a valid California driver's license
  • Current California Guard Card
  • Valid First Aid and/or CPR card maintained at all times
  • Certified Healthcare Security Officer (CHSO) designation from the International Association for Healthcare Security and Safety (IAHSS) within 90 days of hire.
  • Certified Advanced Healthcare Security Officer (CAHSO) designation from IAHSS within
180 days of hire.

  • Nonviolent Crisis Intervention 8 hour course from the Crisis Prevention Institute (CPI) within
90 days of hire and recertification annually.

  • Health Stream coursework, within 60 days of hire, on:
  • Workplace Violence
  • National Incident Management System (NIMS)
  • Emergency Management

AVH Conduct/Compliance Expectations:


  • Ability to adhere with AVH Attendance and Punctuality Policy
  • Ability to adhere with AVH Leaves of Absence Policy
  • Ability to adhere with AVH Paid Time Off (PTO) Policy
  • Ability to adhere to the department dress code
  • Ability to organize work and establish priorities
  • Ability to expand on own initiative in performance of duties
  • Skill and ability to follow the telephone etiquette/standards
  • Ability to function effectively under pressure and meet time parameters
  • Ability to communicate effectively while maintaining good working relationships with coworkers, managers and other hospital staff
  • Ability to adhere to the normal stand
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