- Greet all guests and other front desk traffic in a timely, friendly and hospitable manner, always with a smile.
- Sell rooms in order to maximize the Average Daily Rate (ADR) and occupancy per the guidelines of the Front Office Manager and General Manager.
- Check in all incoming guests as they arrive, making sure that the pertinent information is obtained, registration is completed and method of payment is secured promptly.
- Promptly post all charges and credits to guest folios.
- Accept and post payment on guest folios.
- Prepare and balance shift deposits.
- Check out departing guests. Before finalizing payment, make sure that all appropriate charges have been posted to the folio.
- Answer the telephone promptly and courteously.
- Respond promptly to all guest confirmation of reservations.
- Room assignments and fosse screen must always be in balance with Marsha.
- Monitor room key cards and room key inventory sheets.
- Follow and complete all assignments from daily check list.
- Process and distribute guest mail and messages.
- Process and deliver messages for department heads and General Manager as promptly as possible.
- Provide Information to guests in a courteous, informative and accurate manner.
- Handle complaints courteously, receptively and promptly. Inform department head or General Manager of all complaints.
- Must be able to stand throughout the duration of shift.
- Maintain your uniform and name badges in excellent condition and appearance. Also maintain personal cleanliness.
- Attend meetings as scheduled by the Front Office Manager or General Manager.
- Maintain the Market store fully stock at all times.
- Assist in maintain Front Desk area, lobby and back office clean.
- Perform other reasonably related duties as assigned by the Front Office Manager or General Manager.
- You may be required to work at other times than the normally scheduled hours. Must be able to work a flexible schedule.
- From time to time, you will need to assist in other additional duties requested by management or corporate office.
Source: Hospitality Online -
Guest Services Agent
6 days ago
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Massage Therapist
5 days ago
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Customer Service Rep
2 days ago
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3 days ago
Alison Boscovich - State Farm Agent Ormond Beach, United StatesROLE DESCRIPTION:As a Customer Relations Representative with Alison Boscovich - State Farm Insurance Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, ...
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Customer Relations Representative
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Alison Boscovich - State Farm Agent Ormond Beach, United StatesROLE DESCRIPTION: · As a Customer Relations Representative with Alison Boscovich - State Farm Insurance Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service ski ...
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Account Manager
1 week ago
Alison Boscovich - State Farm Agent Ormond Beach, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Alison Boscovich - State Farm Insurance Agent in the Ormond Beach/Daytona Beach area is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. ...
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Licensed Insurance Sales Representative
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O'Quinn Insurance Ormond Beach, United StatesJob Description · Job DescriptionWe are a family-run independent insurance agency with a great company culture and a strong focus on providing exceptional service to our clients. We are currently seeking a 2-20 Licensed Insurance Agent to join our team. In this role, you will be ...
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Insurance Account Representative
3 weeks ago
Sarah Buckley - State Farm Agent Daytona Beach, United States Full timePosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value- ...
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Insurance Servicing Representative
3 days ago
TEKsystems Daytona Beach, United States Contract to RegularDescription: · Responsibilities: · • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. · • This person will be responsible for handling inbound calls pertaining t ...
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Auto Claims Examiner
3 days ago
Brown & Brown Insurance Daytona Beach, United States Full timeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · Wright Specialty Insurance is a leading managing general underwriter and program administrator specializing in the unique exposures faced ...
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Medical Supply Technician
4 weeks ago
Veterans Health Administration Daytona Beach, United States Full timeSummary · This is an (Entry thru Full Performance Level) position in Sterile Processing Svc as a Medical Supply Tech (SP). The selected candidate will provide sterilization, preparation, supply items and reusable medical equipment (RME), decontamination and distribution support ...
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Floor Technician
3 weeks ago
Seaside Health and Rehabilitation Center Daytona Beach, United States Part timeFloor Technician · The Floor Technician will perform general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, heating and cooling, and other building systems. The Maintenance Assistant is responsible for providing supp ...
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Custodial Supervisor
5 days ago
Owens Realty Services Daytona Beach, United States Full timeOverview · Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophistic ...
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Police Special Events Officer
3 weeks ago
the City of Daytona Beach Daytona Beach, United States Part time· Purpose · The purpose of this classification, under general supervision of a Sergeant or other designated departmental official, is to perform a wide variety of non-sworn law enforcement activities. Tasks are primarily service oriented and include dispensing information, prov ...
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Associate Underwriter
3 weeks ago
Security First Insurance Ormond Beach, United States**Job Summary:** · The Associate Underwriter will support the underwriting process by handling new business submissions, renewals, and mid-term endorsement requests while adhering to applicable statutory compliance, prescribed authority levels and Company guidleines. · **Minimu ...
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Customer Support Specialist I
3 weeks ago
Security First Insurance Ormond Beach, United StatesSummary of Position: · Provides an exceptional customer experience to the customers (policyholders, agencies and contractors) of Security First Managers (Company). Supports customers with underwriting, billing, policy, and claim status related inquiries, and responding to other ...
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Insurance and Financial Services Position
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Customer Relations Representative
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Barista (Part Time)
2 days ago
Hersha Hospitality Management, LP Daytona Beach, United States Part timeBarista. Provide quality barista services in accordance with established guest service and sustainability standards. Your Growth Path. Head Barista- Host or Hostess - Guest Service Agent. Your Focus. Take coffee, beverage and food orders, input order Barista, Part Time, Guest Ser ...
Guest Service Agent - Ormond Beach, United States - Spark by Hilton Ormond Beach Oceanfront
1 month ago
Description
The Mariner Ormond Beach is currently seeking energetic and experienced candidates with leadership skills for our Guest Service Agent position who have a true passion for the hospitality industry to join our TEAM T.E.A.M Together Everyone Achieves More Primary Responsibilities:
