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    Supervisor of Workforce Management - Las Vegas, United States - MGM Resorts International

    MGM Resorts International
    MGM Resorts International Las Vegas, United States

    1 week ago

    Default job background
    Full time
    Description

    PRIMARY PURPOSE:

    The Workforce Management Supervisor motivates and supports schedulers in the production of weekly schedules and daily operational tasks. The Supervisor is a leadership liaison between the Workforce Management Specialists and management.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Train and enhance the Workforce Management Specialists' skills to improve scheduling solutions as well as their personal growth
    • Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
    • Devise scheduling enhancements and create new business models
    • Discover new best practices to best utilize staffing while following current labor agreements and regulations
    • Adhere to all ethical and equity when managing WFM Specialists and various department inquiries
    • Balance specialists' workloads between weekly scheduling and daily operations
    • Ensure the Workforce Management team's completion of daily schedule operations, such as leave requests and call outs
    • Perform other job-related duties as requested

    MINIMUM REQUIREMENTS:

    • High school diploma or equivalent
    • Two (2) years related experience
    • Work varied shifts, to include weekends and holidays
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