Workforce Management Clerk - Las Vegas, United States - MGM Resorts International

Description

POSITION SUMMARY:

The Workforce Admin Clerk II provides an assortment of administrative and clerical duties such as distributing incoming, outgoing, and interdepartmental mail; compiling standard reports; filing; record keeping; copying; and office supply maintenance. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Answer multi-line phone systems and direct calls to the appropriate staff/department as needed; schedule conference calls and meetings for staff as needed
• Establish and implement procedures for the handling of all incoming and outgoing mail
• Open and sort incoming mail and distribute as appropriate; may drive company vehicle to various locations to deliver mail and packages
• Compile, copy, sort, file, and scan department documents
• Operate office equipment, such as printers and fax
• Perform a variety of administrative tasks
• Prepare departmental reports as needed
• Prepare purchase orders for all goods and services purchased by the department
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Able to effectively communicate in English, in both written and verbal forms
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• Work varied shifts, to include weekends and holidays

PREFERRED:

• Hospitality and casino resort experience