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    Data Integration Engineer - New York, United States - TechSee

    TechSee
    TechSee New York, United States

    2 weeks ago

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    Description

    About Us:
    TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience.

    We're proud to be backed by leading VCs at Salesforce and Telus, and we're looking for someone who shares our passion for innovation and collaboration to join our team.

    We've redefined service for Fortune 500 companies through an innovative platform that combines visual AI, LLMs, and AR to deliver tailored AI Assistants.

    This leads to interactive experiences that help companies provide best-in-class support to their employees and customers at a fraction of the cost.

    Join us in shaping the future of AI-driven technologyWhile this position offers a remote work arrangement, we are currently considering candidates located in New York, New Jersey, or Massachusetts.


    The Opportunity:
    TechSee is seeking a highly skilled and motivated Data Integration Engineer to join our dynamic team.

    As a Data Integration Engineer, you will play a crucial role in ensuring seamless data collection, integration, performance monitoring, and reporting for our innovative visual assistance platform.

    You will collaborate closely with project stakeholders, including customers, TechSee delivery teams, and R&D, to facilitate smooth integrations within specified timelines and budgets.


    Key Responsibilities:

    Data Collection and Integration:

    Design and implement robust data collection strategies and integration pipelines to efficiently gather, process, and integrate data from diverse sources.

    Gather data from diverse sources including CALL CENTER records, CRM systems, and Product Manuals.
    Consolidate and integrate data into a centralized data Lake.
    Uphold data integrity and accuracy throughout the integration process.
    Apply data optimization strategies to enhance efficiency and performance.
    Execute data cleaning, transformation, and standardization procedures to ensure consistency and quality.2.


    Performance Monitoring and Reporting:
    Develop and maintain monitoring systems to track the performance of data integration processes, ensuring reliability, scalability, and efficiency. Produce comprehensive reports and analysis to facilitate informed decision-making and optimization efforts.


    Key responsibilities include:
    Monitor the performance and accuracy of the Data Lake.
    Generate reports on data usage, query success rates, and actionable insights for continuous improvement.3.


    Stakeholder Collaboration:
    Collaborate closely with project stakeholders to understand integration requirements, priorities, and constraints.

    Proactively engage with customers, TechSee delivery teams, and R&D to ensure alignment and timely delivery of integrations that meet or exceed expectations.


    Qualifications:

    Bachelor's or Master's degree in Computer Science, Data Science, Information Systems, or related fields, providing a robust theoretical and practical foundation.

    Experience in gathering data integration requirements and translating them into technical designsHands-on experience in building or working with RESTful APIs/Webhooks and modern databasesProven expertise in data management, integration, and database design, emphasizing optimization and performance monitoring.

    Demonstrated success in integrating field data with tier 1 and tier 2 organizations in North America, ensuring seamless integration across diverse platforms.

    Ability to read, write and understand SQL and Python scripts.
    Strong expertise in data cleaning techniques, coupled with expertise in data transformation and manipulation.
    Advantageous familiarity with CALL CENTER systems, CRM platforms, and document processing tools, facilitating efficient workflows.
    Meticulous attention to detail and a dedication to delivering high-quality integrations and data solutions.
    Advantageous knowledge of Vector Databases, Deep Lake, and Machine Learning techniques, offering insights into advanced data methodologies.
    Experience in developing and implementing data optimization strategies to enhance efficiency and performance.
    Why work with us?At TechSee, we provide a compelling compensation package, featuring a competitive base salary and benefits package.

    Our benefits package features competitive healthcare coverage options, retirement plans, flexible work arrangements, professional development opportunities, and generous paid time off and holidays.

    We take great pride in cultivating an engaging and dynamic work environment where a healthy work-life balance isn't just a policy, it's our passion.

    Our commitment to nurturing career development, acknowledging the achievements of our team members, and building a culture of innovation is at the core of our identity.

    TechSee is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

    To apply, please submit your resume and a cover letter detailing your relevant experience and how it aligns with our requirements.

    Department Operation/ Delivery Locations New York, NY, USA, NJ, Massachusetts, USA Remote status Fully Remote
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