Product Engineer, Body Interior - Woodcliff Lake, United States - BMW Group

BMW Group Woodcliff Lake, United States

2 weeks ago

Description

Aftersales

Woodcliff Lake, New Jersey

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Product Engineer, Body Interior & Electrical

As an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack.

In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea.

If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, NJ.

Description

The Product Engineer, Body Interior & Electrical will Provide specialized technical support to US and Canada dealers and work with BMWAG to develop and providetechnical updates and repairs to the dealer body for all BMW and MINI vehicles including Hybrids and ElectricVehicles for 12 and 48 Volt systems.

This includes developing interim repair solutions and working with AG onpermanent solutions.

Key Responsibilities:
Provide technical assistance on Body Interior & Electrical problems via TSARA and phone conversations. Create and submit reports to BMW AG on trends identified for Body Electrical issues. Transfer those Items to PQM Next.

Independently monitor Body Interior & Electrical diagnostic/programming and product problems occurring at retail centers or on vehicles in customer's possession.

Independently develop reliable, high quality, written and verbal communications and reports.

Present/communicate all findings related to Body Interior & Electrical technical problems to BMW AG Development Engineers including Factory Engineers in order to quickly obtain a viable production/field solution.

Develop, write, and publish Service Information Bulletins, Service Actions and Recalls to retail centers following applicable procedures. Process, validate and publish technical fixes released as Compass Service Solutions in a timely manner.

Prepare Body Interior & Electrical technical issue updates and present them in the monthly BMW Service Roundtable and MINI Bonnet Boots and Wings.

Independently gather or ensure availability of all relevant Body Interior & Electrical information about reported or perceived product, diagnostic/programming/HV charging problems including but not limited to warranty data, TSARA/PuMA Information, parts availability and cost, frequency of occurrence, detail of customer complaint if applicable, conditions and details of reported problem.

Monitor data from social media reports and customer welcome calls and report new issues to AG as needed.
In support of BMW of North America's business objectives, this position requires regular attendance at a BMW office.
Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:

Medical, Dental, and Vision insurance

All with options for $0 Employee contribution

401(k) with Company match

Retirement Income Account (RIA)

Employee vehicle program

Paid Parental Leave of up to 6 weeks

Paid Time Off in addition to Company paid holidays where eligible

Hybrid work environment

Voluntary Benefits to fit your needs

The pay range for this role is: $86, $101,275.00

The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment.

These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

At BMW, we are driven by diversity, equity, and inclusion.

We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

Requirements:
Associate Degree or Master Technician
Vocational/specialized BMW Group product training required
3-5 years experience in the auto industry in OEM, or retail organization
Proven knowledge of Body Interior & Electrical systems, including diagnosis and programming ofelectrical components

Preferences:
Bachelor Degree in Engineering preferred orequivalent Technical Service experience.
Ability to troubleshoot Body Interior & Electrical issues for 12-volt systems.
Microsoft Windows and Office, BMW Group programming and diagnostic software, excellent telephone, and email skills.
ASE certified in A1-A8
Product Engineer, Body Interior & Electrical
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