Room Attendant - Chicago, United States - Kinzie Hotel

Description

Job description - Room Attendant, Kinzie Hotel

Housekeeping Skills/Essential Functions

Clean and reset guest bedroom and bathroom areas according to established standards.


Cleaning guest rooms thoroughly including:
Bed-Making, Vacuuming Floors and Carpets, Mopping Floors, Dusting and Wiping Walls and Ceilings, Dusting, Stocking/Supplies, Cleaning Mirrors and Windows, Cleaning Phones, Cleaning Furniture, Cleaning Refrigerator/Microwave/Coffee Maker, Clean rooms within allotted time

Use chemicals, cleaners and cleaning equipment properly

Assist in "carpet-care" program by spotting carpet as room is cleaned

Notify Supervisor of bedspreads that need to be cleaned

Stock and maintain housekeeping cart

Be careful with hotel property, including hallways walls and equipment

Perform other cleaning as rassigned

Clean guest bathrooms thoroughly including:
Floors, Vanity, Bathtub and Shower Curtains, Stocking/Supplies, Toilet, Towels, Vent, Other Obtain and complete "room assignment sheet" properly


Document maintenance issues Other:

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

In addition, attendance at all scheduled training sessions and meeting is required.


Supportive Functions/Teamwork Skills:
Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.

Perform other duties such as cleaning unexpected spills and executing special guest requests.

Take every opportunity to impress the guest.

Anticipate and exceed guest expectations

Smile, have eye contact and greet guests immediately upon each encounter.

Wear uniform and name tag with pride

Be groomed according to company standards

Handle special requests properly

Follow correct procedures for entering a guest room

Keep voices and other noise low on guest floors, especially in the morning

Be an enthusiastic, helpful and positive member of the tam

Be professional, responsible and mature in conduct and behavior

Be understanding of, encouraging to, and friendly with all co-workers and supervisors

Communicate pertinent information to supervisor and co-workers

Care for rooms, carts and equipment

Respond positively to new ideas

Accept critical/developmental feedback openly

Report to work on time

Give adequate notice if going to miss work

Work flexible schedule to include weekends and holidays

At all times projects a favorable image of Company to the public Safety and Security: Safety and Security Skills:
Be knowledgeable of policies regarding emergency procedures.

Minimizes safety hazards by following all safety, security rules and procedures

Be knowledgeable about bloodborne pathogen procedures

Properly document and store "lost and found" items

Use all chemicals and cleaners properly

Properly handle and account for keys

Ensure protection of guests' room numbers and policies regarding guest room access procedures

Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to communicate in the workplace.

Working knowledge of applicable sanitation standards.

Physical Demands

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

Must be able to stand and exert well-paced mobility for up to 4 hours in length.

Must be able to exert well-paced ability in limited space.

Must be able to exert a well-paced ability to reach different floors of the hotel on a timely basis.

Must be able to lift up to 50bs on a regular and continuing basis.

Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.

Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates

Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

Requires manual dexterity to use and operate all necessary equipment.


Qualifications:

Hospitality cleaning experience

Health benefits available

Equal Opportunity Employer

Background required


Pay:
From $19.00 per hour


Shift:

• 8 hour shift

Application Question(s):

• What are your hourly compensation expectations? (refrain from negotiable)

Experience:

Hotel Cleaning: 1 year (required)

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