- Deliver custom technical solutions from start-to-finish, including architecture, design, and development
- Advise our customers and customer-facing team members on options for integrating Asana into enterprise tech stacks
- Evaluate technical feasibility of customers' desired integrations and automations and advise on solution architecture
- Solve complex workflows and help our customers realize the art of the possible with Asana
- Partner with Product Management and Engineering by representing high priority customer use cases and providing developer feedback to improve the roadmap and long-term platform strategy
- 5+ years in Solution Architecture or Consulting / Professional Services in a SaaS environment
- 1+ years of experience leading complex technical implementation projects end-to-end
- Hands-on development and scripting experience with RESTful APIs, using Python and/or
- Demonstrated success in designing and implementing integrations between SaaS and/or on-prem solutions
- Proven track record of achieving results while balancing demanding expectations
- Ability to clearly articulate technical topics to a non-technical or business audience
- Ability to be an advisor for our partner ecosystem to help them drive success and convert our mutual clients
- Understanding of software / SaaS buying behaviors
- Advantageous if applicant has experience working with services partners / consulting firms
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to your dietary preferences
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Technical Services Consultant - San Francisco, CA, United States - Asana
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Description
At Asana, we're building work management software to help every organization in the world become more effective in working together and realizing their goals. Our Customer Experience (CX) team is committed to helping customers adopt Asana as both a technology product and a holistic way of working. We strive to help our customers, across geographies, industries, and functions, get off on the right foot, experience the most value out of the tool over time, and ultimately renew & grow their subscription.
This role is based in our San Francisco or New York office with an office-centric hybrid schedule. Along with most Asanas, you'll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve