IT Service Desk Analyst - Tampa, United States - Site Tech Services
Description
About us
Site Tech Services is a Tampa based company that focuses on IT managed services. Our main customers are in the automotive retail sector, and in the small to medium sized office environments. We focus on selling solutions that include hardware, software, installations, help desk, on-site support, and consultative services.
Position:
Full-Time, Hourly. No telecommuting.
MAJOR DUTIES AND RESPONSIBILITIES:
- Receive, document and work problem tickets in the help desk system.
- Setup users in Active Directory and troubleshoot AD issues as they relate to users and computers.
- Setup/Modify accounts in Microsoft Exchange 2010/2013 and Office 36
- Deploy new computers using Windows Deployment Services.
- Other duties as assigned.
QUALIFICATIONS:
- Strong troubleshooting and problem solving skills.
- Strong system and network documentation skills.
- Strong written & verbal communication skills.
Job Location
Tampa, Florida
Site Tech Services offers an excellent benefits package that includes the following:
- Medical Benefits
- Dental Benefits
- Vision Benefits
- Flexible Spending Account (FSA)
- Life, AD&D and Income Protection
- 401k
- Short
- 2 Paid Holidays
- Up to 28 PTO Days
- Training and Development Opportunities
- A fun work environment with opportunity for growth
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
- No
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience level:
- 1 year
- 2 years
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Tampa, FL 33634: Reliably commute or planning to relocate before starting work (required)
Experience:
- Help desk: 1 year (required)
- Windows: 1 year (required)
Work Location:
In person
Pay:
$ $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience level:
- 1 year
- 2 years
- Under 1 year
Schedule:
- 8 hour shift
- Rotating weekends
- Weekdays
Experience:
Technical Help Desk: 1 year (required)
Ability to Commute:
- Tampa, FL required)
Ability to Relocate:
- Tampa, FL 33634: Relocate before starting work (required)
Work Location:
In person
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