Medical Receptionist - Wilmington, United States - Women Living Well, A member of Lifeline Medical Associates, LLC

Description

• Greet and checkin patients as they arrive at the medical office
• Collect and update patient information, including personal and insurance details
• Schedule appointments and manage the appointment calendar
• Answer phone calls and respond to inquiries or direct calls to the appropriate department
• Assist with medical record management, including filing, organizing, and retrieving patient records
• Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
• Provide excellent customer service to patients, addressing their needs and concerns in a professional manner
• Collaborate with medical staff to coordinate patient care and facilitate smooth operations of the office

• Previous experience working as a medical receptionist or in a similar administrative role is preferred
• Familiarity with medical terminology and procedures is a plus
• Proficiency in using office equipment, such as computers, printers, and phone systems
• Knowledge of electronic health record (EHR) systems, such as NextGen or Athena, is advantageous
• Strong organizational skills and attention to detail to ensure accurate record keeping
• Excellent communication skills, both verbal and written, for effective interaction with patients and staff members

• 401(k)
• 401(k)

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Private practice

• Ob/Gyn

• 8 hour shift
• Monday to Friday