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    Application/ERP Support Analyst - Boston, United States - TeknoBit Solutions Inc.

    TeknoBit Solutions Inc.
    TeknoBit Solutions Inc. Boston, United States

    3 weeks ago

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    Description

    Oracle ERP Technical & Functional Support Analyst (Financial modules)

    The Oracle ERP Technical & Functional Support provides production support, techno-functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. This individual will be responsible for supporting across modules or systems and serve as a liaison between technical development team and the business to manage the development of system enhancements, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

    What You ll Be Doing:

    • Supporting internal clients with the Oracle Financial Suite ERP
    • Acts as a resource for colleagues with less experience
    • Uses best practices and knowledge of internal or external business issues to improve products/services or processes
    • User Support in troubleshooting both application and business process issues
    • Analyze user operational procedures to develop functional systems requirements and advise and instruct other staff responsible for development
    • Identify innovative solutions to business issues in technical development
    • Improve process flow and user documentation for different oracle related modules and enhance user knowledge and competency.

    What We Are Looking For:

    • 7+ years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience.
    • Implementation and support knowledge of Oracle release R12 version of Oracle Financials is essential (AP, AR, Collections, GL, Web center).
    • In-depth level knowledge of Finance and Operations, Cost Management.
    • 1+ years of experience in writing and executing SQL queries as that will be required for analysis of issues.
    • Excellent verbal and written communication skills; must be fluent in English.

    The Skills That Will Help You Succeed Even More:

    • High-level flow and knowledge of Order Management, and Inventory.
    • Knowledge of Ship and Debit and Price Protection modules.
    Application/ERP Support Analyst
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