Casino Compliance Representative - Bristol, United States - State of Virginia

State of Virginia Bristol, United States

2 weeks ago

Description

Title:
Casino Compliance Representative

Hiring Range:
$47,000

Agency:
Virginia Lottery

Location:
Hard Rock Casino, Bristol, VA

Agency Website:

Recruitment Type:
General Public - G

For more than 35 years, the Virginia Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it.

Operating entirely on revenue from game sales, rather than tax dollars, the Virginia Lottery generates more than $2.0 million per day for Virginia's K-12 public schools.

The Virginia Lottery also licenses and regulates casino gaming and mobile sports betting.

The shift for this position will work Thursday - Monday 12:00 a.m. - 8:30 a.m. with Tuesday and Wednesdays off.

The Casino Compliance Representative:

Completes assigned duties from Casino Compliance Management.
Analyzes data, information and situations, and makes recommendations when data and/or situations do not conform to established standards, policies, regulations or laws.
Observes casino procedures in critical areas including, but not limited to: Slots, Table Games, Poker, Retail Sportsbook, Key Watcher, Surveillance, Cage, Drop and Count.
Receives casino patron complaints and reports it to management.
Records all complaints and written reports into the Lottery's automated case management system.
Coordinates with other departments to ensure that all casino licensees adhere to established regulations.
Observes the gaming floor for suspicious activities, and reports that information to management and casino personnel as appropriate.
Serves as on-site liaison for the central computer system vendor to ensure that all machines are communicating properly and complete any required reporting.
Observes casino personnel with jackpot payouts to ensure proper jackpot payout procedures are being performed.
Performs intake for fingerprinting for casino employees.
Performs intake of individuals wanting to exclude themselves from gaming and reports this to the Compliance Analyst.
Conducts regulatory compliance and enforcement investigations as directed by the Casino Compliance Management.
Coordinates activities with the appropriate Virginia Lottery personnel regarding equipment placements, floor plans, and all necessary surveillance coverage with every floor plan change.
Performs coin testing for all new machines and ensures that the slot machines are properly communicating.
Reviews and ensures adherence to casino internal controls, property rules, regulations and procedures and any other governing laws, regulations or directives.
Assists Lottery on-site auditors in observing casino operation procedures and performing related tests when requested.
Prepares status reports and compiles statistical information as requested by management.
Prepares written reports after investigating incidents that occur within the casino.
Makes operational, system, or policy recommendations to the Casino Compliance Supervisor to effectively accomplish the mission of the agency.
Maintains proficiency in using all assigned databases and other resources.
Effectively researches available data and compiles findings in response to investigative and/or administrative inquiries.

Minimum Qualifications

High School Diploma or G.E.D. equivalent.
Two or more years of experience in administrative or investigative work.
Knowledge of state laws and regulations governing casino gaming.
Knowledge of advanced investigative principles and techniques.
Excellent communication (oral and written) skills.
Ability to build effective working relationships with diverse groups of people and officials.
Proficient in desktop applications such as, but not limited to, Microsoft Word, Excel, and PowerPoint, and automated databases.
Ability to clearly document investigative findings, prepare management reports, and make logical and sound decisions in critical, complex, and changing situations.
Demonstrated ability to effectively handle multiple priorities and /or competing tasks and responsibilities and meet established deadlines; and readily adapt to organizational and operational changes.
Ability to maintain the utmost integrity, persuasiveness, and diplomacy in discussing controversial subject matter.

Additional Considerations

Casino operations, casino compliance and/or regulatory investigations experience is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Must complete background investigation. Valid driver's license, with satisfactory driving history.

This position is essential to the continuity of operations and regulatory requirements and the incumbent is required to report to / remain on the work onsite as needed during declared emergencies.

Contact Information

Name:
Jennifer Taylor

Email:

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at

Note:

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Acute Dialysis Services Charge Registered Nurse

1 week ago

Fresenius Medical Care Kingsport, United States Full time

PURPOSE AND SCOPE: · The Inpatient Services Charge Nurse is an additional "responsibility" assigned to the Inpatient Services RN, for a limited period of time, and for specific additional duties, as assigned by the Program Manager. · The Inpatient Services Charge Nurse ensures a ...
Lead Customer Experience Specialist

3 weeks ago

Point Broadband Bristol, United States

Lead Customer Experience Specialist · Bristol, VA · Summary: · This position is responsible for providing support to Supervisor and other members of the Customer Experience team. Supports Day to day operations, customer service support for installation, service, and billing inq ...
Universal Teller

1 week ago

Bank of Tennessee Bristol, United States

POSITION SUMMARY · As a Universal Teller, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening/maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cro ...
Restaurant General Manager

4 weeks ago

Pizza Hut Bristol, United States

Pizza Hut - 170 GATE CITY HWY [Restaurant Manager] As an Assistant Restaurant Manager at Pizza Hut, you'll: Manage and lead all restaurant operations daily; Represent the brand with delivering superior service and hot, fresh product; Lead by example and uplift/motivate staff; Org ...
Server

1 week ago

Cracker Barrel Bristol, United States

**Store Location** · US-VA-Bristol · **Overview** · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table ...
Host

1 week ago

Cracker Barrel Bristol, United States

**Store Location** · US-VA-Bristol · **Overview** · As a Host and hospitality expert, you'll get to welcome our guests into the store with a smile and call their name when it's time to eat · **Responsibilities** · You'll be the first face our guests see, so you must have a "Pleas ...
Relationship Banker

1 week ago

First Bank & Trust Company Bristol, United States

First Bank and Trust is seeking a Relationship Banker in Bristol, TN to join our team. The Relationship Bankers at First Bank and Trust are the primary contact for our customers. Relationship Bankers provide our customers with superior and quality customer service. These individu ...
Universal Teller

2 weeks ago

Bank of Tennesse Bristol, United States

POSITION SUMMARY · As a Universal Teller, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening/maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cr ...
Optometrist - Sam's

1 week ago

Wal-Mart Bristol, United States

Position Summary... · What you'll do... · Working at Sam's Club means a career without boundaries. There's always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work. · Yes, we are a division of t ...
Die Corrector

2 weeks ago

Tri-City Extrusion Inc Bristol, United States

Job Description · Job DescriptionJob Title: Die Corrector · Department: Production · Reports To: Die Shop Manager · FLSA Status: Hourly Non-Exempt · Summary · This Die Corrector position is responsible for setup, repair (correction) and cleaning of dies used in the manufacturing ...
Licensed Practical Nurse

1 week ago

Dominion Senior Living Bristol, United States Part time

Day shift and Night shift (Part-Time) · The Dominion Difference · Are you ready to join a dynamic team driven by a shared mission to make a positive impact in the lives of seniors while upholding our faith-based values? At Dominion Senior Living, we're not just offering a job - w ...
Licensed Practical Nurse

1 week ago

Dominion Senior Living Bristol, United States

The Dominion Difference · Are you ready to join a dynamic team driven by a shared mission to make a positive impact in the lives of seniors while upholding our faith-based values? At Dominion Senior Living, we're not just offering a job - we're offering an opportunity to be part ...
Information Security Officer

3 weeks ago

FIRST BANK AND TRUST COMPANY Bristol, United States

Job Description · Job DescriptionFirst Bank and Trust is seeking an Information Security Officer in Bristol, TN to join our team. · Information Security Officers guide the Bank and employees with understanding and compliance with regulations pertaining to the Information Securit ...
lpn- prn

1 week ago

Dominion Senior Living Bristol, United States

The Dominion Difference · Are you ready to join a dynamic team driven by a shared mission to make a positive impact in the lives of seniors while upholding our faith-based values? At Dominion Senior Living, we're not just offering a job - we're offering an opportunity to be part ...
Patient Access Manager

1 week ago

Ensemble Health Partners Bristol, United States

Thank you for considering a career at Ensemble Health Partners · Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle s ...
Die Corrector

1 week ago

Tri-City Extrusion Inc Bristol, United States

Job Description Job Description Job Title: Die CorrectorDepartment: ProductionReports To: Die Shop ManagerFLSA Status: Hourly Non-ExemptSummaryThis Die Corrector position is responsible for setup, repair (correction) and cleaning of dies used in the manufacturing of aluminum extr ...
Director of Operations

3 weeks ago

Fresenius Kidney Care Bristol, United States

Acts as a serving leader to direct, administer and oversee the day to day operations and activities of dialysis facilities and programs within a specified and potentially changing geographic proximity. The scope includes, but is not limited to, chronic in-center clinics and home ...
Die Corrector

1 week ago

Tri-City Extrusion Inc Bristol, United States

Job Description · Job Description · Job Title: · Die Corrector · Department: · Production · Reports To: · Die Shop Manager · FLSA Status: · Hourly Non-Exempt · Summary · This Die Corrector position is responsible for setup, repair (correction) and cleaning of dies used in ...
Cleaning Crew Member

1 week ago

Cracker Barrel Bristol, United States

**Store Location** · US-VA-Bristol · **Overview** · As a Cleaning Crew Member, youll maintain the cleanliness of the restaurant, kitchen and retail shop to make sure that every nook and cranny is spotless. · **This position is primarily 3rd shift.** · **Responsibilities** · ...
Server

2 weeks ago

Cracker Barrel Bristol, United States

**Store Location** · US-VA-Bristol · **Overview** · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and theres room for everyone at our tabl ...