- Supports major enterprise applications and others as assigned.
- Leads design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
- Leads needs assessment, software design, implementation, support, and reporting.
- Leads unit and integrated testing of the software to ensure that the design objectives are met.
- Identifies complex testing scenarios, develops test scripts, and validates testing results.
- Maintains high degree of understanding of departments' business processes.
- Owns specific functionality and processes; responsible for all configuration, testing, and communication regarding this functionality/process.
- Troubleshoots application issues, without assistance, to resolution.
- Troubleshoots system hardware, as needed.
- Partners with end users to understand workflow and business processes.
- Oversees system security for assigned applications.
- Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities.
- Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations.
- Mentors Application Analysts.
- Produces and maintains custom reports; maintains knowledge and experience with industry standard report writers such as Crystal Reports.
- Reviews and approves end-user training materials and participates in training efforts.
- Guides other team members to ensure high documentation standards.
- Leads escalation of issues with appropriate resources.
- Develops policies and procedures in collaboration with the business unit, other team members, and IT management team.
- Independently manages components of application upgrades, testing, troubleshooting, and support efforts.
- Supports/troubleshoots inbound/outbound interfaces as appropriate.
- Creates reports as needed and works problem tickets.
- Evaluates and maintains appropriate system documentation.
- Collaborates with other application and clinical analysts to ensure system integrations.
- Serves as primary customer contact for on and off hours application support (rotating schedule).
- Participates in change management activities to support successful system deployments and enhancements.
- Utilizes and maintains appropriate change control procedures and standards.
- Creates reports, dashboards, and other analytical tools to support customer base.
- Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
- Leads the design of business workflow in conjunction with the business departments; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.
- Assists with data collection from business subject matter experts, to facilitate design which will represent an improved business workflow.
- Performs other duties as assigned.
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent / GED Required and
- Bachelor's Degree Preferred
- 3+ years Experience supporting applications Required and
- Experience in a healthcare setting is highly desired Preferred and
- Epic Professional Billing certification strongly preferred
- Excellent written and verbal communication skills are. Required
- Ability to work in a team environment. Required
- Ability to function independently in a fast-paced environment. Required
- Ability to work with all levels of the organization. Required
- Knowledge of MS Office. Required
- Project management experience/skills. Preferred
- Business workflow redesign experience a desired. Preferred
- Knowledge and experience with SQL based applications. Required
- Knowledge of LAN, DNS, and networking. Required
- Ability to work with servers and apply software upgrades. Required
- Knowledge of disaster recovery and backup procedures. Required
- Knowledge and experience with HL7 Interfaces. Required
- Knowledge of ITIL standards desired. Preferred
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
-
IT Business Analyst
1 week ago
Apex Ventures Glenwillow, United StatesJoin us in shaping the future of Thuringia. · Start your studies at LEG Thuringia · To strengthen our team, we offer the following study position in Erfurt: · Business Informatics (Bachelor of Science) · You will complete a 3-year dual study program at the Dual University of Ge ...
-
Senior IT Business Analyst
3 weeks ago
University Hospitals Chardon, United StatesPosition Summary · The position is visible to the hospital's business service lines and serves as a liaison between IT and those groups. This position also functions as a team member responsible for providing application(s) configuration support to enhance department's operation ...
-
Senior IT Business Analyst
2 weeks ago
University Hospitals Chardon, United StatesPosition Summary · The position is visible to the hospital's business service lines and serves as a liaison between IT and those groups. This position also functions as a team member responsible for providing application(s) configuration support to enhance department's operation ...
-
IT Business Analyst
1 day ago
Avery Dennison Mentor, United States Full timeJob Description · Avery Dennison is seeking an experienced IT Business Analyst with strong Legal and technology expertise. As a member of the IT organization, you will work closely with the legal operations function in order to understand their business challenges, technology roa ...
-
IT Business Analyst
21 hours ago
Avery Dennison Mentor, United States Full timeJob Description · Avery Dennison is seeking an experienced IT Business Analyst with strong Legal and technology expertise. As a member of the IT organization, you will work closely with the legal operations function in order to understand their business challenges, technology roa ...
-
Business Process Analyst
3 weeks ago
University Hospitals Chardon, United StatesPart-time 20 hours per week (non-exempt) · This position will be responsible for providing project and workflow expertise and support in the areas of change management, training, communications, standard operating procedures and end user adoption support for implementation of an ...
-
Business Analyst
1 week ago
Buckeye Business Products Cleveland, United StatesOverview: · We are seeking a Business Analyst to join our team, focusing on sales analysis and serving as a crucial · liaison between our sales and production departments. The ideal candidate will possess a keen · analytical mind, exceptional communication skills, and a passion f ...
-
Business Analyst
3 weeks ago
AmTrust Financial Cleveland, United States Regular Full timeOverview · Under moderate supervision, builds, analyzes, and interprets data and reporting that drive and support profit and growth strategies for AmTrust's Small Commercial multi-line portfolio. The position will provide detailed analysis of production and profit data, underwri ...
-
Business Analyst
1 week ago
PNC Investments LLC Cleveland, United States Full timeDescription · Conducts research; collects and interprets business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting. May analyze information technology requirements in business processes. · Assists in obta ...
-
IT Business Analyst
2 weeks ago
Apex Systems Cleveland, United StatesJob#: · Job Description: · Job Description : · Overview: One of our large financial services clients is looking for a strong IT Business Analyst. If your looking for a new role and this fits your experience, feel free to apply. · Duration: 1 year contract · Location: RemoteWorks ...
-
Business Analyst
3 weeks ago
Emerald Resource Group Cleveland, United StatesJob Summary: · The Senior (Sr.) Business Analyst serves as a liaison between the business groups and IT, interacting with system users to create and maintain the strategic partnership for bridging business needs with technology delivery. This individual works closely with the bu ...
-
Business Analyst
1 day ago
Manpower Group Inc. Cleveland, United StatesAt Experis we are committed to collaborating with and advocating for IT talent across all industries. We work with Business Analysts in the Financial Services sectors to support them in achieving their career goals and wed love to learn more about you connect with a Recruiter tod ...
-
Business Analyst
2 weeks ago
smart techlink Cleveland, United StatesJob Description · Job DescriptionHi,Hope you are doing wellPlease review the Job description below and let me know your interest. If interested, Please share your updated resume.Role : Business Analyst Location : Cleveland, OH or Pittsburgh, PA (onsite)Job Description:Skills: Jir ...
-
SAP Business Analyst
2 weeks ago
Wright Technical Services Painesville, United StatesJob Description · Job DescriptionWright Technical Services is proud to represent a Global Provider of Innovative Technologies and Solutions seeking an experienced SAP Business Analyst to support their business. · Location: Hybrid On-Site in Concord, Ohio | Houston, TX | Philadelp ...
-
Business Analyst
2 days ago
ApTask Cleveland, United StatesAbout Client: · The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the I ...
-
Business Analyst
3 weeks ago
Dealer Tire Cleveland, United StatesWho We Are · We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business-in fact, we've sold more than 60 mil ...
-
Business Analyst
1 day ago
PNC Financial Services Group Cleveland, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Business Data Analyst
5 days ago
Hunter International Recruiting Cleveland, United StatesBusiness Data Analyst will be the critical conduit between IT and business, ensuring the technology teams fully understand business issues and initiatives and conveying back to the business, critical technology related challenges, helping achieve the right technology based outcom ...
-
Business Application Analyst
6 days ago
Apex Systems Beachwood, United StatesIT Business Application Analyst · This is a Contract to Hire role · Contract rate: /hr · Conversion FTE rate - 95, ,000K · Not able to work C2C · The position is visible to the hospital's business service lines, and serves as a liaison between IT and those groups. This posit ...
-
Business Analyst
2 weeks ago
Fleet Response Hudson, United StatesJob Description · Job DescriptionPosition Summary: · Facilitates communication between IT and other operations and business departments as assigned. Works as the product owner in an Agile development framework, creating the user stories and outline of work for IT needs. Becomes ...
Senior IT Business Analyst - Chardon, United States - University Hospitals
Description
Position SummaryThe position is visible to the hospital's business service lines and serves as a liaison between IT and those groups. This position also functions as a team member responsible for providing application(s) configuration support to enhance department's operational efficiencies/ workflow needs. Duties include:
Essential Functions
Qualifications
Education
