Manager Ridership Analysis - New York, United States - Metropolitan Transportation Authority

Metropolitan Transportation Authority

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description
POSTING NO.

7100

JOB TITLE:
Manager, Ridership Analysis

DEPT/DIV:
Operations Planning & Analysis

WORK LOCATION:
420 Lexington Avenue

FULL/PART-TIME

FULL

SALARY RANGE:
$83,985.00 $110,230.05

DEADLINE:
Until Filled

Metro-North Railroad reserves the right to remove this posting before the Application Deadline.

Opening:
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation.

MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees.

Position Objective:
This position will assist the Deputy Director of Service Planning Projects in monitoring, analyzing, and reporting ridership data.

Responsibilities:

Develop methodologies where applicable for the production of periodic (weekly, monthly, etc.) reports on Metro-North ridership for executive and public consumption, using data from ticket sales, manual and automated counting, and other ridership estimation technologies.
Provide expedited reporting of ridership data gathered at/during scheduled special events such as Yankees home games and other events at Yankee Stadium, parades, marathons, as well as weather and other emergent events, as necessary.
Manage databases including GCT Counts, CSS and TIMS ticket sales, Automated Passenger Counting, and other databases to ensure information is updated.
Support CTDOT Hold-Down Fare Payment Calculations and Annual CTDOT Fare Credit Calculations.
Provide ridership information and monthly summary/ ad hoc reports to stakeholders.
Participates in identifying and developing mid to longterm planning recommendations to optimize the existing train system.
Provide benchmarking against other Metros through liaising with internal stakeholders and other Metros.

Required Qualifications:

Required Knowledge/Skills/Abilities:

Proven knowledge of data analysis and presentation programs (SQL, Python, R, Power BI, Tableau, etc.).
Strong knowledge of database technologies.
Strong oral and written communication skills.
Detailoriented with strong quantitative, analytical, and financial skills.
Ability to handle multiple tasks simultaneously and prioritize workload while adhering to deadlines.

The following is/are preferred:

Familiarity with Metro-North and railroad operations.
Experience with coding.
Familiarity with the New York Metropolitan region and its typical travel patterns.

Required Education and Experience:

Bachelor's Degree in Business Analytics, Computer Science/Engineering, Data Analysis, Statistics, Mathematics, or a related field. Demonstrated equivalent experience, education, and/or technical credentials to include (4) additional years of related experience may be considered in place of the degree.
Minimum of three (3) years of experience analyzing and reporting data.

Other Information

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the Commission).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.