Case Manager - Brooklyn, United States - Brooklyn Community Services

Brooklyn Community Services

Verified Company

Brooklyn, United States

10 hours ago

Posted by:

Mark Lane

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Description

Case Manager - Cortelyou Supported Housing

Reports:
Assistance Director

Work Location:
Flatbush, Brooklyn, NY

Hours:
Full Time - Monday-Friday 9-5 with ability to work 12:00pm - 8:00pm one day per week as necessary

Rate:
$45,000-$54,000 annualized

Cortelyou is a 46 unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe environment and supportive services to help our young adults to move towards long term stability. This Program is under the NY/NY 15 population C agreement and funding is being provided through the Department of Health and Mental Hygiene.

Responsibilities:

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Responsible for cultivating a safe and affirming living environment for formerly homeless, young adults, many living with a significant mental illness, and identifying as part of the LQBTQIA+ community.
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Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders.
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Navigate all client services including but not limited to referrals for specialty care (i.e. medical, mental health, and substance abuse services, etc.), coordinating appointments, and/or any other processes needed to aid residents with achieving all goals identified in their Individualized Treatment Plan and increasing their level of self-efficacy
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Complete all required assessments and service plans in a timely manner
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Complete progress notes within 24 hours of individual sessions
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Meet with all clients assigned to caseload a minimum of once per week and/or as instructed by Program Director
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Ensure all clinical and administrative documents are completed accurately, timely and in accordance with program policies/procedures and DOHMH regulatory standards
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Provide crisis intervention services and complete all incident reports in accordance with DOHMH standards
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Work with residents in their homes, the local community, and program offices to elevate their overall daily living skills (i.e. apartment cleanliness, personal hygiene, laundry, meal planning/preparation, budgeting, entitlements, and navigating systems of care, etc.)
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Escort clients to appointments as instructed by Program Director (i.e. medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Room, etc.)
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Collaborate with property management to address all client apartment needs and repairs
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Required to conduct apartment inspections (i.e. minimum monthly and/or as instructed by Program Director)
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Collaborate with MHANY management to assist clients with navigating all processes required to recertify apartment units (i.e. aid residents with providing current income documentation, complete recertification forms, etc.)
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Aid with coordinating resident move-ins and move-outs
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Participate in recreational events in the community to increase consumer socialization skills
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Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required
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Complete all other tasks as assigned by Program Director

Qualifications Required:

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BSW or Bachelors in human services related field, with a minimum of two years of experience with homeless, at-risk, or system involved LGBTQIIA youth, experience serving youth living in supported housing.
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Members of the LGBTQIA+ community are strongly encouraged to apply
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must have strong written and verbal communication skills.
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Ability to build relationships with in-house colleagues and external partners is paramount to their work,
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strong organizational, time-management, and technical skills to help young people make progress toward their goals,
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must have a propensity and willingness to learn, persevere, and think outside the box.
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OMH Fingerprinting and background check required

The relational qualities of a successful specialist include:

Ability to work from a strength-based, trauma-informed, youth development lens;

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A love for working with young people;
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Ability to relate to young people, engage them in conversation, and provide support and encouragement;
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Ability to form collaborative, working relationships with parents/families, school and agency staff;
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Consistent and reliable;
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Ability to think outside the box and employ creative approaches;
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Values and promotes diversity;
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Carries a belief that change is possible;
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Able to maintain healthy boundaries;
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Able to remain calm during moments of tension and stress.
**TECHNICAL & PROFESSIONAL SKIL