Sales Associate - Tannersville, United States - The North Face

Mark Lane

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Mark Lane

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Description

What You Will Do


A Guide (Brand Ambassador) is the face of the brand to our retail customers and is responsible for creating a best in class customer experience in the store.

As a Guide, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience in the store.

You will serve as part of a team ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.


How You Will Make A Difference

  • Utilize all store programs including but not limited to The Customer Experience Program, Product and Activity based learning models to provide a high level of personalized customer engagement
  • Serve as a one stop resource for customers providing them with relevant product, community, and activity based knowledge and recommendations
  • Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer
  • Achieve sales and productivity goals by utilizing all available resources to meet the customers' needs
  • Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment
  • Assume cashier duties as needed
  • Assist in the execution of all Loss Prevention initiatives
  • Assist in the overall visual and operational maintenance of the store

Job Type:
Part-time


Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Education:


  • High school or equivalent (preferred)

Work Location:
In person

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