Field Service Technician - Madison, United States - InCharge Energy

InCharge Energy

Verified Company

Madison, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

InCharge Energy is seeking a detail-oriented
Electric Vehicle Charging Station (EVCS) Technician to support the service needs of its customers.

Service is the core of the company, and it is being supported with software, project management, and equipment integrations that make the service division even more valuable to the growth strategy.

The EVCS Technician will work in the service operations division reporting directly to the Field Service Manager.

Key aspects of the work include diagnosing and repairing trouble with charging infrastructure in addition to handling regularly scheduled maintenance.

What You'll Do

Repair maintain, troubleshoot, and service electrical charging infrastructure using skills and tools that range from computer diagnostics to basic electrical tools
Maintain detailed and timely documentation for repairs and installations
Coordinate with third parties/vendors for the flawless execution of projects
Ensure that all services and projects are delivered ontime, within the scope, and within budget
Ensure resource availability and allocation to satisfy the service requirements of our clients
Manage a detailed service plan to monitor and track progress
Measure charging infrastructure performance using appropriate tools and techniques
Report and escalate to company management as needed
Represent the company at client locations with the highest standards of professional conduct
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned

Your Experience and Capabilities

2+ years of electrical, EV or related work experience in a clientfacing role
Associate's degree or certificate in electricianrelated field
General knowledge of charging, automotive, and/or vehicle systems
Handson experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
Enterprising, selfstarter attitude
Adaptable to the changing dynamics of startup business strategy
Proven working experience in service operations
Excellent clientfacing and internal communication skills
Detailoriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
Good driving record demonstrating the ability to safely operate a motor vehicle
Ability to rent a vehicle and clear TSA security with proper ID if needed
Associates Degree or higher in an applicable technical field is desirable
ASE or other applicable certification is desirable
Commercial Driver's License or ability to obtain is desirable
Ability to Travel 50% 75%

Physical and Environmental Demands

Include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage

Pay:
$ $35.00 per hour

Benefits: