Delivery Supervisor - North Wales, United States - Breakthru Beverage Group

Breakthru Beverage Group

Verified Company

North Wales, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Overview:
The primary purpose of this position is to assist with the daily management of the operations delivery staff.

Responsibilities:

Effectively aide in managing the delivery operations team.
Monitor delivery fleet using MobileCast and/or Roadnet.
Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
Maintain driver's attendance records, sick days, vacation, etc.
Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
Payroll oversight including attendance records and paid time off
Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
Interface with customers solving discrepancies, problems and creating a cohesive relationship
Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
Administration of worker's compensation, incentive and safety programs

- **Other duties*

Routing:
Create daily deliveries for each driver based off established routes that meet service and efficiency standards in accordance with labor contract while ensuring DOT compliance.
Maximize both the number of stops and cases for the best optimum route.
Coordinate sales and operations planning efforts to strategically maintain, improve, and change weekly delivery routes.
Monitor route performances, report on trends, and work closely with warehouse teams to recommend and implement changes to continually improve productivity and routing efficiency.
Continuously improve productivity by establishing goals for stops, duration, and miles per route.
Maintain RoadNet data; review and utilize telematic data for efficiency.
Oversee routing deliveries/ pickups (returns) to maximize stops and cases.
Keep corporate/ management informed of any issues with RoadNet software; communicate with technical support department of RoadNet; update RoadNet data, geocode map, and account data maintenance.

Fleet Management:

Ensure all delivery vehicles are in proper working condition, suitable for delivery, and in DOT and FMCSA regulations.
Maintain preventative maintenance schedules, keep records of service history, and ensure state inspections, insurance cards, and registrations are valid.
Establish daily vehicle inspection and end of day inspection procedures.
Implement truck sweep process to ensure all vehicles are free of product, invoices, and clean for next day usage.
Communicate with drivers to identify any potential issues with truck safety and performance and recommend repairs.
Develop strategies to replace and turnover delivery fleet.

Qualifications:

Bachelor's degree in related field and/or equivalent training and work experience
Minimum of 3 years' experience in related area
Proficient PC skills using MS Office and other various computer programs including presentation software
Must be a resultsoriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
Ability to multitask, work independently and/or within a team, pay attention to detail and meet deadlines
Analytic and Reporting skills
Utilize sound judgement and problemsolving skills
Ability to work in fastpaced, highvolume, team environment

Preferred Qualifications:

Physical Requirements:

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone
Occasional carrying, overhead reaching and lifting of 15 pounds to perform various duties
Occasional immediate reaching to perform various office duties
Occasional standing for short amounts of time to perform various duties
Occasional walking for short amounts of time to perform various duties
Extended sitting for long periods of time at desk or workstation
Minimal squatting or bending to perform various duties
Occasional climb stairs

Competencies:

May help coordinate the work of junior members of the team.
Resolves issues which are often varied and nonroutine. Undertakes analysis and investigation to solve issues.
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._

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