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Humble

    Service Writer - Humble, United States - Midas 1960

    Midas 1960
    Midas 1960 Humble, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    A Service Writer acts as the liaison between your dealership's customers and your service team. They are responsible for understanding customers' needs and communicating them to your service technicians/mechanics.

    • Meeting with customers to discuss their needs
    • Creating price estimates and time needed for repairs
    • Requesting parts needed
    • Scheduling service to specific jobs
    • Communicating the needs of customers to your service technicians
    • Entering Work Order details into your dealership's management system
    • Communicating information regarding parts, Work Orders, costs, warranties, time, etc.
    • Communicating Work Order statuses to customers and relaying any additional work needed and associated costs
    • Tracking repairs and problem causes
    • Tracking and processing customer warranties and insurance
    Company DescriptionWhen you join the team at a Midas franchise, you join a locally owned and operated team in a friendly, family-like environment. Midas franchisees support skill development and provide cross-training opportunities, so you can become fluent in squeaks, pings and rattles

    Company Description

    When you join the team at a Midas franchise, you join a locally owned and operated team in a friendly, family-like environment. Midas franchisees support skill development and provide cross-training opportunities, so you can become fluent in squeaks, pings and rattles
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