Account Director level - New York, NY

Description · In this dynamic Account Director level role with Chandler Chicco Agency role, you will manage projects and client support for fast-paced pharmaceutical accounts focused on influencer and healthcare provider (HCP) engagement. The ideal candidate has a strong foundati ...

Job description

Description

In this dynamic Account Director level role with Chandler Chicco Agency role, you will manage projects and client support for fast-paced pharmaceutical accounts focused on influencer and healthcare provider (HCP) engagement. The ideal candidate has a strong foundation in influencer strategy (required) and experience with HCP marketing and influencer engagement (preferred), understands how to operate within the pharmaceutical space, has led production and creative content strategies and collaborates effectively across multiple teams and partners.

You will work with engaged clients who value responsiveness, thoughtful counsel, and attention to detail. This position offers significant opportunity within a rapidly expanding agency to learn new skills, take on additional responsibilities, and advance quickly based on performance and initiative.

You will:

• Serve as a primary point of contact for clients, providing proactive updates on deliverables and timelines
• Lead development of internal and external communications, including key messages, influencer/HCP/patient engagement content, video scripts, social media and sponsored content, and presentations for meetings, planning, and production days
• Manage project timelines and action plans, delegating work and supporting overall team operations
• Mentor and support junior team members

Requirements:

• Bachelor's degree
• 6+ years' experience specializing in healthcare with a focus on influencer marketing – including HCP, celeb, macro, micro, and patient
• Veeva Vault experience and familiarity with medical/legal/regulatory review requirements
• Strong knowledge of influencer identification, vetting, contracting, and activation in a regulated environment
• Willingness to travel for client meetings and activations as needed

Desired Characteristics:

• Experience identifying and working with HCP influencers and digital opinion leaders
• Experience managing productions, related content strategies and creative planning
• Comfortable collaborating across large cross-functional teams and interacting regularly with clients and partners
• Up-to-date knowledge of influencer and social media trends, particularly within healthcare
• Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously
• High attention to detail and quality control across all deliverables
• Proactive communicator who anticipates needs and keeps teams aligned
• Self-motivated and solutions-oriented, with the ability to drive projects forward independently
• Strong collaboration skills and the ability to effectively manage up and down within a large team environment

Responsibilities:

• Serve as account manager across multiple influencer and HCP-focused accounts, supporting strategy and execution in partnership with senior account leads and strategists in the vaccines space
• Oversee end-to-end execution of HCP and influencer campaigns and productions, including ideation, content development, partner selection, activation, measurement, and optimization
• Write and review communications materials with close attention to detail, including influencer content, contracts and guidelines, backgrounders, key messages, and client internal communications
• Develop and manage timelines, calendars, action plans, runs of show, agendas, and call notes to ensure projects remain on track
• Support budget management and monthly billing processes
• Act as day-to-day contact for core clients
• Collaborate regularly with partner agencies, shared services teams, vendors, media partners, and third-party stakeholders

The annual base salary for this position ranges from $130K to $140K. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health Communications, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Chandler Chicco Agency (CCA) is a pioneer in the global health communications space. Their reputation for doing the best work in the industry is unmatched and stems from their dedication to the world of health, as well as staying ahead of the competition. From patient advocacy and disease awareness to issues management and commercialization, their unparalleled insight, depth of experience and entrepreneurial spirit drives them to create inspired and visionary solutions. CCA strives to deliver success to their clients and leads the way toward a healthier world. Their clients span the spectrum of healthcare from blockbusters to niche products; large pharmaceutical companies to emerging specialty companies, biotechnology to devices and diagnostics, healthcare technology, hospitals, nonprofits and academic centers.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.