Hospice Director of Clinical Services Rn, Hospital - Lisle, United States - Residential Home Health and Hospice

Mark Lane

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Mark Lane

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Description

Summary:


The Director of Clinical Services is to plan, execute, and finalize projects under the guidance of the Vice President of Clinical Operations.

This includes acquiring resources, coordinating the efforts of team members, define objectives and oversee quality control throughout the project to complete assigned projects.

The Director of Clinical Services plans, directs or coordinates the various operations of the organization; which includes all supportive services and programs.


Essential Duties and Responsibilities:

include the following. Other duties may be assigned as necessary.

  • Direct and manage project/program development from beginning to end.
  • Supervise and develop the Clinical Supervisors
  • Direct and manage global needs of After Hours for all Hospice entities/branches.
  • Define the scope, goals and deliverables that support the business goals in collaboration with the VP of Clinical Operations.
  • Develop, organize and recruit new business.
  • Participates as needed in the budget preparation for program development.
  • Actively participates in quality assessment performance improvement teams and activities.
  • Gather and work with others to analyze organizationwide data and report to VP of Clinical Operations or designee.
  • Assist with identifying areas for improvement and report to VP of Clinical Operations in a systematic way.
  • Work with improvement teams to set aims, determine outcome measures, help identify changes to test, and determine process measures and help the team until desired outcome is achieved.
  • Provide technical improvement skills and coaching to teams as needed.
  • Ensure that team is documenting progress and activities.
  • Reviews and evaluates existing clerical and administrative policies and practices to determine if current methods provide the means for the staff to carry out their responsibilities and achieve projected goals.
  • Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program.
  • Supervises job classifications and job descriptions of professional personnel.
  • Selects and maintains a qualified, wellorganized staff to provide care for the needs of the patients.
  • Establishes staffing patterns, which reflect the quality and quantity of various personnel necessary to plan, provide, and supervise the care rendered to patients and families.
  • Establishes methods for coordination of care and services.
  • Gives leadership in promoting and maintaining standards for giving good quality care by all members of the patient care team.
  • Supervises and provides inservices to improve practices within the Agency.
  • Consults with supervisors and staff, individually or in groups, regarding patients or families, special programs, or service programs.
  • Consults with the physician's in matters relating to patient care services.
  • Periodically reviews policies relevant to patient care with the Professional Advisory Committee.
  • After Hours oversite
- consistency, accountability, and support to additional entities as needed.

  • Reception support and oversite
- accountability, Ring outcomes.

  • May also have the responsibility of those duties outlined in the Staff Nurse job description.

Additional Duties when acting as Administrator:

  • Organizes and directs the Hospice ongoing day to day operations
  • Maintains ongoing liaison among owner and personnel
  • Employs qualified personnel
  • Ensures adequate personnel education and evaluations
  • Ensures the accuracy of public information materials and activities
  • Implements an effective budgeting and accounting system
  • All other duties as assigned by supervisor.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must possess an Associate Degree from an accredited School of Nursing, Bachelors Degree in Nursing preferred.
  • A minimum of two (2) years of experience working as a Registered Nurse including some medical/surgical experience and/or an acute care or home care setting is preferred.
  • Minimum of two (2) years of management experience preferred.
  • Competent and proficient in understanding of the Hospice benefit and philosophy.
  • Solid working knowledge of current systems.
  • Experience at working both independently and in teams, collaborative environment is essential.
  • Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Flexible during times of change.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Strong Customer Service skills.
  • Good team building skills.
  • Must demonstrate effective leadership ability.
  • Must effect

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