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Seal Beach

    Enrollment Coordinator - Seal Beach, United States - Aveanna Healthcare LLC

    Aveanna Healthcare LLC
    Aveanna Healthcare LLC Seal Beach, United States

    3 weeks ago

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    Description
    Join Aveanna Support Services and make a real difference for families.

    We provide exceptional community-based services to over 20,000 Intellectually and Developmentally Disabled clients nationwide.

    If you're passionate about helping others and want to be part of a growing company with a supportive team environment, this is the place for you.


    Experience in the areas listed below are welcomed:
    Customer service
    Retail
    Healthcare
    Caregiving
    Restaurant industry
    Data entry
    At Aveanna, we celebrate diversity and offer competitive pay and benefits.

    With opportunities for career growth and advancement, we invite you to apply today and discover a fulfilling career with us.


    JOB DESCRIPTION SUMMARY


    The Enrollment Coordinator is responsible for administering the enrollment process from start to finish for the workers identified and hired by clients.

    This includes, but is not limited to, following up on pending documents, required information and any other details necessary to complete the client's worker enrollment process.

    The goal of this position is to hire care providers as efficiently as possible allowing a client to receive their authorized service(s) promptly.

    The Enrollment Coordinator will work closely with the Utilization Coordinator, Authorization Coordinator and CPR Instructors to facilitate the enrollment process.

    Furthermore, it is expected that the Enrollment Coordinator will contact families, clients and the appropriate Regional Center once the care provider is approved to start providing services.

    ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

    Adhere to Aveanna Core Values

    Process enrollment forms including:
    Employment Eligibility Verification (I-9 Forms & documentation), data entry into AvennaCare, sending login credentials once hired
    Maintain communication with pending applicants and families throughout the onboarding process to ensure a smooth hiring process
    Assist care provider in meeting all hiring requirements, including (but not limited to) CPR/FA class enrollment or referral to a preferred CPR/FA vendor
    Responsible for ensuring compliance and up to date documentation is on file for CPR/FA documents and any other required forms
    Maintain and update Employee & Client Service Accounts in AveannaCare
    Run AveannaCare reports and process data imports as needed
    Prioritize tasks based on incoming volume of new cases and enrollment forms
    Performs other duties as assigned or needed

    The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job.

    The incumbents may be requested to perform job related tasks other than those stated in this description.


    POSITION QUALIFICATIONS
    Bachelor's degree is preferred, but not required
    Minimum of one year of customer service experience within the last four years
    Ability to work effectively with others
    Excellent interpersonal skills; self-driven, motivated and results oriented
    Must be able to problem solve and apply creative solutions
    Strong analytical and judgment skills
    Intermediate computer skills using Microsoft Windows, Word, Excel and ability to be trained on Aveanna's proprietary software programs
    Ability to successfully handle multiple tasks simultaneously; strong organizational skills
    Thrive in a fast-paced environment

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