Registered Pharmacy Technician, Bilingual - Okatie, United States - Beaufort Jasper

Description

Job Description

Job Title:

Registered Pharmacy Technician, Bilingual

Home Department:

Pharmacy

Reports To:

Director of Pharmacy

Effective Date:

January 1, 2024

This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of all duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Position Summary

The Registered Pharmacy Technician, Bilingual will assist the pharmacist with drug distribution and pharmacy activities for the health center. The Registered Pharmacy Technician, Bilingual is responsible for following established pharmacy policy concerning drug patient care, 340B compliance, and pharmacy operations.

Essential Duties and Responsibilities

• Work within the health center's EHR to locate, retrieve or process the appropriate information required for pharmacy operations and compliance.
• Enter and process patients' information and transactions accurately and efficiently using Pharmacy's processing and POS systems.
• Count, measure and prepare specific products according to relevant laws, regulations, policies, procedures and ethics standards.
• Follow provided staging procedures appropriately.
• Maintain records and reports related to pharmacy functions, volume and sales.
• Process and troubleshoot insurance billing and claim rejections.
• Assist with inventory management, including checking medication expiration dates, cycle counts to maintain correct on hand quantities and completing wholesaler and reverse distributor returns.
• Understand and follow company guidelines regarding registers, payment and transactions.
• Properly inspect any equipment within the pharmacy and notify appropriate manager of any necessary repairs.
• Adhere to safety programs and procedures.
• Report all illegal activity, including robbery, theft or fraud.
• Assist pharmacists in all responsibilities, except those that require the judgment of a licensed pharmacist.
• Assist in data entry, inventory, stocking, dispensing, reporting and sales of prescriptions.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Reflect an appropriate and respectful business image to customers and visitors in dress, demeanor and attitude. Never be rude to a patient or customer
• Comply with state and federal laws in regards to pharmacy, dispensing and sales of pharmacy and non-pharmacy products
• Performs other related duties as assigned by management.

Supervisory Duties and Responsibilities

• This job has no supervisory responsibilities

Qualifications

• High school diploma or general education degree (GED) equivalent
• No prior experience or training necessary, but preferred
• Must be bilingual, fluent in both English and Spanish languages
• Registered as a Pharmacy Technician with the South Carolina Board of Pharmacy prior to start date
• Good standing with the South Carolina State Board of Pharmacy
• Preferred, but not required certified through an ACPE approved immunization program and CPR training through an accredited organization

Physical Requirements and Work Environment

• Continually required to stand
• Frequently required to walk
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Frequently exposure to bloodborne and airborne pathogens or infectious materials
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate
• The employee must occasionally lift and/or move more than 50 pounds
• Specific vision abilities required by this job include: Close vision; Color vision; Peripheral vision; and ability to adjust focus

Required Competencies

• Accuracy - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Communication - Able to communicate information clearly and articulately, both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Anticipates the information that others will need. Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Computer Skills - The ability to use a computer, navigate the internet, and use common software applications such as Microsoft Office and eClinicalWorks (EHR). Managing and organizing emails, using email etiquette, and using email to communicate effectively with colleagues, patients and vendors.
• Confidentiality - Handles and protects confidential information and understands the importance of maintaining confidentiality to abide by data-protection laws, builds patient/employee trust and keeps patient/employee information safe. Logs out before stepping away from their computer and never accesses confidential data in the presence of unauthorized personnel. Never shares data with colleagues without verifying the identity of the person requesting it and checking that the reasons for sharing are valid.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to doing the work necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Diversity & Ethics - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Fosters a diverse workforce. Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Flexibility - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics. Pursues training and development opportunities; Shares expertise with others.
• Safety - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

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Beaufort Jasper Hampton Comprehensive Health Services, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

I acknowledge that I have read and fully understand the above job description and agree to abide by its contents. I understand that failure to satisfactorily perform the assigned duties can and may result in termination.

Employee Signature: _________________________________________________

Date: ______________________________________________________________