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    Software Design Consultant - Atlanta, United States - RELATIENT

    RELATIENT
    RELATIENT Atlanta, United States

    3 weeks ago

    Default job background
    Description
    At Relatient we're on a mission to make access to healthcare simpler.


    We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat.

    Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience.

    We've been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.

    We are currently looking for a

    Software Design Consultant

    to join our team.

    Essential Functions:
    Work across internal teams and with clients to understand our

    implementation

    clients'

    existing

    patient access workflows.
    Work with other team members to

    design and configure

    workflows in

    Relatient

    's

    proprietary

    DASHsuite

    .
    Work in collaboration with the

    Client Operations Manager

    and development

    and integration

    team

    s

    to ensure that technical product design and development activities align with business priorities

    throughout the implementation process

    .
    Design,

    configure

    , test, and implement software platforms, interfaces, reports, and controls

    in accordance with

    best practices and the

    implementation process

    .
    Stay current with

    product

    development across

    team

    to

    provide the most up to date product design for implementation clients.
    Identify

    client risks and escalate as

    appropriate

    .
    Ability to design and present clear and concise information to clients and peers.
    Translate technical concepts into easy-to-understand terms for client facing

    communication
    Monitor

    ,

    modify

    , and enhance

    existing applications in support of ongoing operational needs.
    Facilitate

    software testing to ensure our system is delivering the

    optimal

    results.
    C

    reate

    knowledge

    documentation for internal team members

    continuing education

    .
    Use competency in PostgreSQL and the navigation of our database for design and reporting purposes.
    Generate product enhancement requirements and bug fix requirements.
    Serve as an advocate for client needs and a liaison for configuration needs in discussions with Engineering.
    Monitor individual cross-client bandwidth and communicate any conflicts

    in a timely manner

    .

    Education & Experience Requirements:
    Bachelor's degree in engineering or business or equivalent work experience in lieu of

    degree

    is

    required

    .
    2

    years of experience in a similar role is preferred.
    Strong analytic skills and

    demonstrated

    ability to think critically; experience working with SQL.
    Excellent people skills and ability to engage a broad set of stakeholders.
    Emphasis on exceeding client expectations.
    Self-starter with ability to work in a fast-paced environment.
    Strong project management skills with the ability to multi-task and prioritize.
    Extraordinary attention to detail.
    Time management experience and experience working independently with minimal supervision.
    Strong written and verbal communication skills.
    Collaborative and able to create excellent working relationships.

    Compensation:
    For positions filled in the United States, the typical salary range for this type of position is $65,000-$90,000 USD. Ranges are based on various factors including the labor market, job type, job level, internal equity, and budget. Exact saalry offers will be determined by factors such as candidate's skills, qualifications, experience, and geographic location.
    Relatient is an equal opportunity employer.

    To learn more about our organization, please visit

    #LI-AM1
    #LI-Remote

    #J-18808-Ljbffr
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