- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training preferred.
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
- Usage of cleaning chemicals.
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House Attendant - Boston, United States - The Whitney Hotel
3 weeks ago
Description
Overview:
Opportunity: House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Your Growth Path
Housekeeping Supervisor/Guest Service Agent Executive Housekeeper or Front Office Manager
Your Focus
Your Background and Skill
Work Environment and Context
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us :A refined gem among Boston boutique hotels, The Whitney welcomes guests to a calming retreat where uncomplicated luxury resides. Rooms are restful enclaves that provide a chic place to sleep, while the hotels social spaces serve everything from coffee to cocktails. Inspired by our namesake, Henry Melville Whitneyan American Industrialist and founder of the West End Railway Company attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio.
With the help of the architects at Boston-based Hacin + Associates, we have created a new cult favorite of the neighborhooda timeless classic with urban flair. Blending in seamlessly with Beacon Hills black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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