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    Operations Coordinator - Tampa, United States - Ports America Group

    Ports America Group
    Ports America Group Tampa, United States

    3 weeks ago

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    Description

    ** Operations Coordinator (Customer Service)**

    **Job Category****:** Operations **Requisition Number****:** OPERA001465 Showing 1 location **Job Details**

    **Description**

    The Operations coordinator (Customer Service) will work in many roles to assist in making sure all operational supervision for terminal, CFS, M&R, and vessels have necessary information and documentation needed for optimum efficiency.

    **Essential Duties****:**

    Work with internal and external customers to ensure timely completion of requests and orders.

    Create, modify and maintain daily and weekly reports as requested by internal and external customers.

    Have comprehensive knowledge of Terminal Operating System.

    Coordinate gate operations to ensure timely OTR turn times in container terminal.

    Data entry and compilation to ensure warehouse operations and customers have necessary information.

    General administrative duties as directed, including but not limited to ordering office supplies, Mainpac PO creation and processing, Payroll modifications and management of external vendors and process.

    Support any and all operations as needed for safety and process improvements.

    Other duties as assigned.

    **Minimum Requirements (Education, Experience, Certifications):**

    High School Diploma or equivalent,

    Must have five (5) years related experience.

    Requires an understanding of terminal operations related to transportation or logistic industry.

    **As of September 1, 2021: Upon hire, candidates will be required to provide documentation showing receipt of a COVID-19 vaccine subject to requests seeking reasonable accommodation for religious or medical purposes.**

    **Knowledge, Skills & Abilities:**

    Possess skills and the ability to work with and through others to achieve desired results.

    Possess good communication skills, both verbal and written. Ability to read and interpret computerized reports.

    Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities.

    Possess the ability to concentrate and deal with frequent interruptions.

    Basic computer skills required and personal computer experience helpful, with word processing and spreadsheet applications.

    **Working Conditions:**

    Position works on a terminal, in a warehouse, as well as office environment

    Position requires a TWIC

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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