guest relations coordinator - San Antonio - Taco Cabana

    Taco Cabana
    Taco Cabana San Antonio

    1 week ago

    $34,000 - $52,000 (USD) per year *
    Description

    Guest Relations Coordinator Role

    We are seeking a skilled Guest Relations Coordinator to join our team at Taco Cabana. In this role, you will be responsible for providing exceptional guest service by responding to inquiries, resolving issues and recovering dissatisfied guests through timely communication.

    Your key responsibilities will include:

    • Responding to inbound calls from guests and other stakeholders in a professional and courteous manner.
    • Following up with guests within 24 hours of initial contact via phone or email.
    • Administering the fulfillment of gift cards, letters and emails as part of our guest recovery efforts.

    You will also be responsible for monitoring social media platforms, managing reviews and comments on Facebook, Instagram, Twitter and YouTube while maintaining awareness of brand updates including menu items and pricing information. Additionally,

    * This salary range is an estimation made by beBee
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